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Lexus of Pembroke Pines
Pembroke Pines, FL
15,242 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 15,242 reviews
April 07, 2020
Awesome customer service, super patience and great skills communications, I am so glad that I can find exactly the car that I was looking for. communications, I am so glad that I can find exactly the car that I was looking for. More
by yaniab94
April 07, 2020
Once we established that the problem was a new issue, things went smoothly. I am please with the car pick up and drop off service. Fred Carey made sure to continue to check in my issue and also called a things went smoothly. I am please with the car pick up and drop off service. Fred Carey made sure to continue to check in my issue and also called afterwards to ensure everything was taken care of—excellent job! Melissa Ho also called on the day of pickup to ensure that she understood the issue with the car and to assure me the car would be picked up to fix the issue. More
by MONIQUEWHEATLEY
Verified CustomerApril 07, 2020
EXCELLENCE ALL THE WAY AROUND In these trying times it was a pleasure to see my dealership doing so many things to combat the coronavirus. Made me feel safe while here at the deale In these trying times it was a pleasure to see my dealership doing so many things to combat the coronavirus. Made me feel safe while here at the dealership! More
by SCOTT
Employees Worked With
April 07, 2020
During this pandemic, Lexus of Pembroke Pines made my leasing experience seamless and amazing. I was able to drive away my new lease in a little under 2 hours. leasing experience seamless and amazing. I was able to drive away my new lease in a little under 2 hours. More
by NURSEKAMICA
April 07, 2020
Great service!! Prices are fair vey happy with this dealership. Car was delivered on time. Service department is great nice people nice dealer. Works highly recommend dealership. Car was delivered on time. Service department is great nice people nice dealer. Works highly recommend More
by VIVELLA13
Employees Worked With
April 07, 2020
Great Service and very helpful. Team taking precautions with the COVID19 mask and gloves. Kept me informed and treated everyone like family. I wouldn’t shop anywhere else!! with the COVID19 mask and gloves. Kept me informed and treated everyone like family. I wouldn’t shop anywhere else!! More
by mnegron91
Employees Worked With
Andre
April 07, 2020
My new car has been in the shop for days. I drove it all of 3 days before i had to bring it in for a faulty windshield. I was given zero information and no one calls with updates. They have had my car a wee of 3 days before i had to bring it in for a faulty windshield. I was given zero information and no one calls with updates. They have had my car a week! I have to stalk my sales person to get any information. I will never buy a car here again. Which is sad because my sales person was great. The people who answer the phone in service was super rude as well. I’m appalled. I never had this issue with Toyota. More
by JENNIENADLER
Employees Worked With
April 06, 2020
Good dealership but would recommend a different salesman than we had! He disappeared after we agreed on a price and we never saw him again. Some other salesman finally came up about 2 hours later to hand than we had! He disappeared after we agreed on a price and we never saw him again. Some other salesman finally came up about 2 hours later to hand us a key to OUR NEW CAR. It was parked differently than the other cars that were being presented to me he other customers that had just bought a car. Nothing was shown to us regarding the features. I wish we could give the commission to the gentleman that kept us informed of the time our car would be ready that seat behind the desk of the used car department. More
by MRSJPARRISH
Employees Worked With
REINALDO ENRIQUE RIVERA RAMOS, Michael Pizarro
April 05, 2020
Lexus of Pembroke Pines is a beautiful service center. Very clean and comfortable. The staff is very friendly and helpful. Thank you for your wonderful service. Very clean and comfortable. The staff is very friendly and helpful. Thank you for your wonderful service. More
by MORRISON1393
Employees Worked With
Zoe Green - excellent.
