Lexus of Pembroke Pines

Everyone was very pleasant! My service rep kept me informed throughout the service of my car and I was able to get a loaner while my car was being serviced that was awesome!!! informed throughout the service of my car and I was able to get a loaner while my car was being serviced that was awesome!!! More

Great service Easy, hassle free experience for servicing your regular maintenance visits. Love the pick up and deliver service with the loaner car. Courteous servic Easy, hassle free experience for servicing your regular maintenance visits. Love the pick up and deliver service with the loaner car. Courteous service drivers. Accommodating service dept and Alex Whitman is great to work with! Exceptional character and integrity! More

Bets of the year Great time to have car serviced. Usually takes longer to get appointment and serviced. This time, I was able to get appointment same day, had a major Great time to have car serviced. Usually takes longer to get appointment and serviced. This time, I was able to get appointment same day, had a major repair done in one day, which surprised me. Overall best experience in a long time. More

DEAD BATTERY I brought my vehicle in with a dead battery. John took care of me, said the vehicle would be ready within 2 hours, and it was. I was very pleased wi I brought my vehicle in with a dead battery. John took care of me, said the vehicle would be ready within 2 hours, and it was. I was very pleased with the service and they even gave the vehicle a bath. More

Great customer Service Prompt, courteous and professional. they delivered a loaner and picked my car for service. Only 2.5 hours later, they delivered my care shiny and cle Prompt, courteous and professional. they delivered a loaner and picked my car for service. Only 2.5 hours later, they delivered my care shiny and clean. Doesn't get get better than that! More

The sales rep we deal with, Thomas Abrahams and service at this dealer are excellent. Although, my husband and I were a bit discouraged when the car we fell in love with at the dealer had been sold and t at this dealer are excellent. Although, my husband and I were a bit discouraged when the car we fell in love with at the dealer had been sold and the person that sold it did not mark the NX300 sport as sold and left the keys in the box, as if the car was available at the time. We were lucky enough that Tom found the same car at another dealer for pickup the following day. More

Organized, clean and knowledgeable quick process, car was ready and appointment was done on time not complaints though I’d suggest this section be optional ready and appointment was done on time not complaints though I’d suggest this section be optional More

Thank you Otany! He is the reason I keep coming back. Very efficient even through this difficult time. Made appointment changed lease very easy and stress free Very efficient even through this difficult time. Made appointment changed lease very easy and stress free More

Excellent very efficient no complaints wry professional answered all questions no playing around with numbers all showed that they believed in their product especially Frank Marsala who I trust for his opi answered all questions no playing around with numbers all showed that they believed in their product especially Frank Marsala who I trust for his opinion and knowledge he is the reason I have always come back toLexus of Pembroke Pines More

Detailed explanation on what was done to the car/ what needs to be done was not given. “Car wash” looked like a wipe down. Terrible needs to be done was not given. “Car wash” looked like a wipe down. Terrible More