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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,240 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,240 reviews

April 23, 2020

Tom is always professional and courteous when helping us find the right car to suit our needs. We also appreciate his willingness to be flexible with the delivery of our new car. More

by IMCGHIE
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Lexus of Pembroke Pines responded

It's great to hear that Tom and the sales team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus Of Pembroke Pines!

April 23, 2020

Service I was pleased with my overall service experience. Just a little disappointed that I did not get a car wash. Car was returned with grease stains. More

by jlittle324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Apr 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words for our service department! We will share your feedback with them, and please don't hesitate to let us know if we can be of further assistance.

April 22, 2020

Always a good experience with your dealership! I am a satisfied first time Lexus owner and hope I can afford to continue driving a Lexus. Need I say more. Just too many text messages. More

by FRANTASTIC1215
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for the 5 star review! We appreciate your business.

April 22, 2020

ALWAYS GREAT! THIS IS MY 5TH LEXUS AND I KNOW AND TRUST THE ENTIRE TEAT AL LEXUS OF PEMBROKE PINES. IF YOU NEED SALES OR SERVICE CALL MY GUYS, YOU WON'T BE SORRY. More

by SCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2020 -

Lexus of Pembroke Pines responded

Scott, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for being a loyal customer again and for choosing Lexus Of Pembroke Pines, we look forward to continuing to have you as one of our valued customers for many more years to come!

April 21, 2020

Awesome experience again I've been a loyal Lexus Pembroke of Pines customer for for 20 years thanks to Frank Marsala. Even after moving to the Tampa area, I'd rather go back t More

by marcoabravo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian, Rey Santos
Apr 21, 2020 -

Lexus of Pembroke Pines responded

Marco, Congratulations on your new vehicle! We are so glad that Frank had the opportunity to work with you again, and that our team could make this another top-notch experience for you! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 21, 2020

Best dealership by far. Everyone is very professional and respects your time. Yes have been dealing with this dealership since 2016 and I have had nothing but excellent experiences. I drive back over 1 hour More

by robinson.lakeshia
Recommend Dealer
Yes
Employees Worked With
Sal Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed I Yousuff
Apr 21, 2020 -

Lexus of Pembroke Pines responded

Thank you, Lakeshia, so much for your wonderful review! We are thrilled that Sal and Mohammed had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lexus Of Pembroke Pines!

April 21, 2020

Great guy, great customer services. This is my third Lexus, and they never disappoint. Zee was professional, call him you won’t be disappointed at all. More

by NICOLE.PROCACCINI09
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Ho
Apr 21, 2020 -

Lexus of Pembroke Pines responded

Thank you so much, Nicole, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

April 21, 2020

I have purchased over 6 cars from your dealership and I will say it was a unbelievable pleasure working with art . I have been trying to change out my car and was having issues with someone that just becam More

by rmslead
Recommend Dealer
Yes
Employees Worked With
Art, Mohammed I Yousuff
Apr 21, 2020 -

Lexus of Pembroke Pines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines.

April 21, 2020

Received friendly service and great communication while replacing a tire per the road hazard warranty and performing 10K mike service on my 2019 Lexus IS 300 More

by DBridges
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2020 -

Lexus of Pembroke Pines responded

Thanks for sharing your thoughts about your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

April 20, 2020

It took about 30 minutes for me to actually speak to someone. Lexus then kept my car for 3 days, for a simple oil change! More

by MMAUR024
Recommend Dealer
No
Employees Worked With
Sebastian
May 07, 2020 -

Lexus of Pembroke Pines responded

MMauro, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

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