Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,240 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

Filter Reviews By Type

Showing 15,240 reviews

April 25, 2020

Great customer service all around. From the time Reggie took care of us to the lexus GX460 purchase with the finance Dept. Borgudin Latin person More

by Rosa Rodriguez
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance , Reggie King
Apr 26, 2020 -

Lexus of Pembroke Pines responded

Thank you, Rosa, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus Of Pembroke Pines are glad to have you as a customer.

April 25, 2020

It was a pleasure with Marven and the rest of the sales team they made this experience seamless and painless. Thank you for your services! More

by selenavolcy
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2020 -

Lexus of Pembroke Pines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Marvin and the rest of our team met your expectations. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

April 24, 2020

Excellent company to work with. This was my first purchase from them. Amed Rodríguez, my sales rep, did an outstanding job . I will definitely come back with friends and family! Amazing experience. More

by eydelfrometa
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for choosing Lexus Of Pembroke Pines! Congrats on your new purchase, and let us know if we can be of any more assistance!

April 24, 2020

They whole experience was almost contactless. They fact that you guys came to my house to pick up my house was awesome! I did not have to take my kids out of the house to get my car serviced. Thanks a bunc More

by CAROLGG1
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2020 -

Lexus of Pembroke Pines responded

Thank you, Carol, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2020

always the best Lexus Pembroke Pines are always the best in service, the way they treat the customer, like we're part of a team, customer and seller on the same team. More

by George William Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Apr 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for your very kind review, George! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines.

April 24, 2020

The rating is based on my transactions with the two salesmen with whom I dealt. They understood my requirements, respected my time, and delivered everything they promised. They made made my getting More

by DEDICATD@BELlSOUTH.NE
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hernandez, Alexander
Apr 24, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 24, 2020

I took my car in for routine maintenance, The check in process was smooth and efficient. The car was returned in excellent condition… Clean inside and out. Excellent customer service! More

by Luvmylexus
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Apr 24, 2020 -

Lexus of Pembroke Pines responded

Thanks for sharing your thoughts about your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

April 23, 2020

65,000 mile service Went a little early, but was taken care of quickly. Jeremy is my service manager and he was was fast with the paperwork. I was out in 45 minutes, J More

by jlee1755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jeremy and the team, don't hesitate to let us know if we can be of further assistance. Thank you for choosing Lexus Of Pembroke Pines.

April 23, 2020

SERVICE GREAT GREAT PICKUP AND DROP OFF SERVICE.. DONE IN GREAT TIMING. WILL DEFF BE BACK AGAIN FOR MORE SERVICE. THE FACT I DIDNT HAVE TO GO IN MADE IT GREAT More

by ICEYBLUNENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus Of Pembroke Pines. Please don't hesitate to reach out if you need anything else.

April 23, 2020

Mohammed went above and beyond to find the car I wanted and did so in a timely manner. He even went out of his way to bring the car to me so I didn’t have to leave my home with the pandemic going on. Hardw More

by Jrsouthall13
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
Apr 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

...
1392
...