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Lexus of Pembroke Pines
Pembroke Pines, FL
15,238 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 15,238 reviews
May 13, 2020
This is my second lease with Lexus of Pembroke Pines. This is my second lease with Lexus of Pembroke Pines. Definitely recommend 100%! Great service, didn’t even have to step foot in the dealer, which wa This is my second lease with Lexus of Pembroke Pines. Definitely recommend 100%! Great service, didn’t even have to step foot in the dealer, which was very convenient especially during the pandemic we are currently going through. More
by Lisa C.
Employees Worked With
May 12, 2020
Horrible service. Every time I’ve been there very disappointed I think as a customer that needs to be better training on how to speak or treat customers. disappointed I think as a customer that needs to be better training on how to speak or treat customers. More
by ALMAINTENANCE
Verified CustomerEmployees Worked With
Don’t remember his name
May 12, 2020
Leased a car Dealership was fine to work with. I was leasing a car. So, it was the same thing as always. Select a car. Negotiate the price. Move on. Dealership was fine to work with. I was leasing a car. So, it was the same thing as always. Select a car. Negotiate the price. Move on. More
by BARRY29
Employees Worked With
Reggie King
May 12, 2020
Great dealership with great sales staff. Zee and Darren were a pleasure to deal with. I love the car and would recommend the dealership to anyone looking for a new car. were a pleasure to deal with. I love the car and would recommend the dealership to anyone looking for a new car. More
by SPERRYLAW
May 11, 2020
Very bad customer service Wait at least more than 3 hours just for an oil change. The service Department employees NOT friendly at all. Not even free water for customers , comp Wait at least more than 3 hours just for an oil change. The service Department employees NOT friendly at all. Not even free water for customers , compare to other Lexus Dealership this is the worse one. I will never service my vehicle at this dealership. Even if the service is FREE. More
by ARIELADVISOR22
Employees Worked With
Not remember the name , but you should have it in your records.
May 11, 2020
Silver IS 250 I was very pleased with the service I received at Pembroke Pines Lexus. I purchased the car at JM Lexus, However, I find Pembroke Pines closer to whe I was very pleased with the service I received at Pembroke Pines Lexus. I purchased the car at JM Lexus, However, I find Pembroke Pines closer to where I live. My Service Advisor John Steigele was very nice. John recognized right away that I was from Long Island NY. We enjoyed some conversation about NY. More
by RONNI
Employees Worked With
John Steigele & Jose (Service Manager)
May 10, 2020
Isidro was fantastic highly recommend going to him !! He was so friendly and kind , he answered all my questions, gave me the right price and recommended what I needed to do. Amazing! was so friendly and kind , he answered all my questions, gave me the right price and recommended what I needed to do. Amazing! More
by dfeli003
Employees Worked With
Isidro G.
May 10, 2020
It is the best dealer Ive ever been to. Everyone is really nice , Kind and very professional. I am a very happy customer. Looking forward for many more years !!! really nice , Kind and very professional. I am a very happy customer. Looking forward for many more years !!! More
by dora Adden
Employees Worked With
Other Employees :
Daryon armontero -he was very pleasant and very professional
May 10, 2020
Ok service. I got bounced around several times on call and hung up on. I called back and came in. Good service after you get through the front customer service. and hung up on. I called back and came in. Good service after you get through the front customer service. More
by HSOSAUS
Employees Worked With
John Doe
May 09, 2020
If I could give Tom and Daeron 1000000 stars, I would! He was sooo kind, knowledgeable and he went to the moon and back to get me the best deal. My brand new Lexus IS300 is my very first car purchase that I’ was sooo kind, knowledgeable and he went to the moon and back to get me the best deal. My brand new Lexus IS300 is my very first car purchase that I’ve ever made and I’m obsessed with it! He didn’t try to hustle me or give me the round around. He was very straightforward and honest. Trust and believe that you are a FOOL to purchase a vehicle from this place without consulting Tom first. Thank you Tom for everything! You’re amazing! More
by sycharles
Employees Worked With
