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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,240 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,240 reviews

May 14, 2020

Mario Padron in used cars was awesome. He was extremely kind and helpful in helping me find and drive away with the car of my dreams. Also the sales manager George and the financist "Mickey" were extraordi More

by Mario R.
Recommend Dealer
Yes
Employees Worked With
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance manager "Mickey" , Mario F Padron
May 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for your review and your kind words for Mario and the team! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus Of Pembroke Pines!

May 14, 2020

Professional dealing We came to the dealership. The pricing etc was more or less agreed. Paperwork was done very quickly and we came out of the dealership in a very shor More

by GUPTASHRI3
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus Of Pembroke Pines are glad to have you as a customer.

May 14, 2020

Excellent service by Melissa Ho and after the sale followup by Richard Monivis, with a vehicle service issue which was resolved 100% to my satisfaction. Thank you Melissa and Richard. More

by REESEG1289
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Ho-Excellent and caring
May 14, 2020 -

Lexus of Pembroke Pines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

May 14, 2020

Moez and Michelle were amazing! I got exactly what I wanted! I will definitely be recommending more people. Daniel was also amazing, he went above and beyond to help! More

by Ucantbcass
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moez Sachedina
May 14, 2020 -

Lexus of Pembroke Pines responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

May 14, 2020

I had a great experience buying my car at LPP! Customer service was top notch and I am very satisfied with the value and quality of my purchase. I dealt with Amed who was very friendly, professional and ac More

by WOMANOFJUDEA
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Lexus Of Pembroke Pines!

May 14, 2020

Excellent customer service !!otany my sales rep went beyond to help me with Leading my cat. He made thr experience simple and got me what I wanted. More

by ANGEL017
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes
May 14, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 13, 2020

Overall good service but poor follow through I was greeted properly and promptly. Due a hip issue, I asked everyone from Lexus who interacted with that my car seat NOT be moved, because if it was More

by mendieta1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
May 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for this feedback. Our goal is to make sure everyone who walks through the door leaves happy. We will share your review with the service team. Thank you for choosing Lexus Of Pembroke Pines!

May 13, 2020

What can I say about my sales rep Mario Padron besides what a great sales person! Absolutely incredible transaction he did. After my original sales rep from my previous lease failed to even acknowledge me More

by dalarcon
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
May 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it's great to hear about your excellent experience with Mario here at Lexus Of Pembroke Pines.

May 13, 2020

This guys are fenomenal....service numero 1....ask for mario and bori. ....they are the best...my dream lexus came reality...and super happy with my is 300 More

by Jaycruz68
Recommend Dealer
Yes
Employees Worked With
Boris, Mario F Padron
May 13, 2020 -

Lexus of Pembroke Pines responded

Thanks for sharing your thoughts about your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

May 13, 2020

For the most part, the people here were professional and treated me with respect. I’ve had an excellent experience here in the past and I hope to continue this pattern. More

by KIMMCDUFFIE1
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus Of Pembroke Pines, Your feedback and rating mean a lot to us. We're glad we were able to help and we hope to see you again!

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