Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,240 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

Filter Reviews By Type

Showing 15,240 reviews

May 16, 2020

Zee was amazing. He made the process very easy and enjoyable. He took great care of me by answering all my questions and made sure I was covered every step of the way. It was an amazing experience ove More

by Cassandra M
Recommend Dealer
Yes
Employees Worked With
May 17, 2020 -

Lexus of Pembroke Pines responded

Thank you, Cassandra, for taking the time to share your thoughts on working with Zee and the rest of our team. We're glad to hear we delivered such a great experience!

May 15, 2020

Thanks Otany! I was a first time buyer with a low score and got approved. I will recommend! NICE used vehicle, not just a dirty used one like some dealers offer Toyota. I will be back for future business w More

by Dee
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Lexus of Pembroke Pines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines.

May 15, 2020

I love the quick service lexus provides but my car smelled like oil/gas on the inside. It was hard to breathe in there without the windows down. Not sure why that occurred. More

by missem3ly
Recommend Dealer
Yes
Employees Worked With
Andre was great!
May 17, 2020 -

Lexus of Pembroke Pines responded

Hi, We appreciate your business! Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can if you care to reach out.

Jun 02, 2020 -

missem3ly responded

Ask Andre what happened. Be careful, he’s condescending.

May 15, 2020

Thank you for the service. May 14, 2020. Please update my phone number to get text when svc is completed. Everyone was friendly and professional More

by MYRLANDE1203
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus Of Pembroke Pines. Please don't hesitate to reach out if you need anything else.

May 15, 2020

Exceptional, As Always Servicing a car is supposed to be a chore. At Lexus of Pembroke Pines, it's the opposite. Even in these very difficult times, the people - everyone More

by GORSUCHJIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isidro Garcia***** (If I was able to do so, I would have made the stars gold)
May 17, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

May 15, 2020

I hate the car buying process but Lexus Pembroke Pines was awesome. No hard sell and financing was easy. Great service. I would buy there again. More

by CESAR_SANTIAGO
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Cortes
May 17, 2020 -

Lexus of Pembroke Pines responded

Thanks, Cesar, for your feedback on your recent visit to Lexus Of Pembroke Pines. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

May 15, 2020

Pleasure to deal with this dealership Tommy was a gentlemen to deal with. He went beyond expectations to make this deal happen. I appreciate the no pressure sales pitch, the lay back atmo More

by BIGDAP19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tommy and the rest of our team, and we look forward to working with you again.

May 15, 2020

Troublefree from start to finish. It was a pleasure to deal with Tom. There was no pressure whatsoever. I stated what my budget was and we were able to arrive at a figure comfortable f More

by dd4707
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

May 15, 2020

I have com to see Tommy for over 15 years and I have bought several cars from him. His ability to clearly understand your needs and wants and his product knowledge makes it a pleasure to work with while More

by Stoltz
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes
May 17, 2020 -

Lexus of Pembroke Pines responded

Thank you for your business and this review. We're happy to hear Tommy was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 14, 2020

I was very pleased with the service that I received from Carlos, Do you need it is going to take a little while for my car to be fixed, Can you put me into a loner. More

by FULBRIGHT1215
Recommend Dealer
Yes
Employees Worked With
Carlos
May 14, 2020 -

Lexus of Pembroke Pines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

...
1385
...