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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,240 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,240 reviews

May 19, 2020

Excellent customer service: efficient, trustworthy, explained all steps in repair process. courteous, repaired vehicle timely manner Rodney had excellent customer service skills and repairs done with More

by tsperls@bellsouth.net
Recommend Dealer
Yes
Employees Worked With
Rodney
May 20, 2020 -

Lexus of Pembroke Pines responded

We appreciate your business and our team looks forward to serving you again soon!

May 18, 2020

Great service and comfortable waiting area The dealership is always friendly. I do not need to haggle them on price every time I go in and I know they are doing everything with the car they can More

by DMT06D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
May 18, 2020 -

Lexus of Pembroke Pines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines.

May 18, 2020

Excellent service experience. Easy to schedule and it took about an hour. Carlos Perez was fantastic. I’ve been going to Lexus of Pembroke Pines for the past 4 years and they are always attentive to deta More

by Peperoni
Recommend Dealer
Yes
Employees Worked With
Carlos Perez. Five stars.
May 18, 2020 -

Lexus of Pembroke Pines responded

Thanks for sharing your thoughts about your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

May 18, 2020

Carlos is now my Technician. He was very professional and I was pleased with the service. Gus was my previous Tech for a very long time and who’s now no longer working there as I was told. I was disappointed More

by Shirleybrown412
Recommend Dealer
Yes
Employees Worked With
Carlos-Service Dept.
May 18, 2020 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus Of Pembroke Pines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 18, 2020

I have purchased my last 5 cars from Lexus of Pembroke Pines, I cannot say enough about their professionalism, outstanding customer care, from sales to service department, A++++ dealership More

by ECOZAR
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 18, 2020

Mohammed was a true professional salesman and dealing with Lexus of Pembroke Pines was a great experience and they made things go smoothly. I recommend they to anyone looking for a Lexis More

by Newchapter2
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS, Mohammed I Yousuff, Alex Caballero
May 18, 2020 -

Lexus of Pembroke Pines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines.

May 18, 2020

He was awesome very professional Have an answer for every question and get me the payment I want to be at highly recommend and also Darren and the finance manager thank you very much More

by Bennoy22
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren
May 19, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 17, 2020

Estoy muy contento Mario Padron nos ayudo a conseguir el carro adecuado para mi y Oliver en financiamiento nos ayudo mucho recomiendo a Mario y a Oliver de luxus de Pembroke Pines y a los muchachos de segur More

by Dayan
Recommend Dealer
Yes
Employees Worked With
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver Alvarado , Mario F Padron
May 17, 2020 -

Lexus of Pembroke Pines responded

Dayan, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Mario and Oliver and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 16, 2020

I scheduled a detail. John was very helpful but the detail was done very poorly. It seemed like job of a $20 car wash. Not happy! More

by LIZARAZO04
Recommend Dealer
No
Employees Worked With
John
Jun 03, 2020 -

Lexus of Pembroke Pines responded

Hello, Thank you for your business. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please reach out to management if you would like to discuss your visit further.

May 16, 2020

John has been caring for my automotive needs since I relocated to South Florida 4 years ago. I Have since moved to West Melbourne but still drive 21/2 hours to turn my car over to John for service and More

by sonjamaxwell
Recommend Dealer
Yes
Employees Worked With
John, Service Department
May 17, 2020 -

Lexus of Pembroke Pines responded

Thank you for your business and for this review. We're happy to hear that John is always able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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