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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,245 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,245 reviews

May 29, 2020

Excellent service! Thank you Mario and the finance team for your attention and welcoming us to the Lexus family! We are very happy with our purchase. We highly recommend contacting Mario Padron for your ne More

by Yosmel
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
May 30, 2020 -

Lexus of Pembroke Pines responded

We are very happy to hear that Mario provided you with such a positive experience. We sincerely value your business hope you are enjoying your new Lexus!

May 29, 2020

Awesome experience with Nick at Lexus of Pembroke Pines. He was there during the whole process and made it painless. Would definitely buy again from him. A++ More

by Pedro
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your kind words for Nick, and for taking the time to leave us this wonderful feedback!

May 29, 2020

Outstanding service provided by Sebastian my service advisor !!!! Made everything and went the extra mile !!! Kudos !!! And definitelly recommend him and Lexus of Pemboke Pines More

by arielcn5
Recommend Dealer
Yes
Employees Worked With
Sebastian (Service Advisor)
May 30, 2020 -

Lexus of Pembroke Pines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sebastian provided a positive experience. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

May 28, 2020

We really appreciate the fact that Mr. Andres Vergara was very patient with us he was very professional.We hope that he still there when we come back for our next deal thank you very much More

by pluviose_martine
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Lexus of Pembroke Pines responded

Here at Lexus Of Pembroke Pines, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Andres, and it was a pleasure having you at the dealership. We appreciate your review!

May 28, 2020

Tom is Great! Tom was very helpful, attentive, and kind throughout the entire process of getting my new Lexus NX. He was transparent about pricing from the beginnin More

by ClaireAF
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2020 -

Lexus of Pembroke Pines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 28, 2020

Zee helped me with my new lease.It could not have been easier. Zee took care of everything and even delivered the car to my house and picked up the old lease. I will definitely use him again. They made it More

by curtis.aiello
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
May 28, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Zee and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 28, 2020

Dealership was fine I appreciate what Ronald did in helping the process move a long. He was very good with showing us the cars and making sure stuff was set for us. I didnt appreciate how the finance m More

by Kevinblair101
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your feedback with us. We are sorry to hear that you weren't fully satisfied with your visit and will share your comments with our team.

May 28, 2020

It is a pleasure having my car serviced here, and well worth the drive from Coral Springs. I don’t mind waiting if I have to and the actual wait time is always less than the estimate. Such courteous servi More

by serviceitc
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2020 -

Lexus of Pembroke Pines responded

Thanks for sharing your thoughts about your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

May 28, 2020

Great customer service. Was seen at my appointment time and service department had my loaner car ready and waiting for me. As always, very satisfied with my service. More

by richardcruz771
Recommend Dealer
Yes
Employees Worked With
Jose
May 29, 2020 -

Lexus of Pembroke Pines responded

Richard, thank you for choosing Lexus Of Pembroke Pines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 28, 2020

Lexus of Pembroke Pines is always very accommodating and easy to deal with when bringing my car in for service. Service is veryefficient and I never have a problem when I service my vehicle. More

by Jonsoko
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
May 29, 2020 -

Lexus of Pembroke Pines responded

We appreciate your business and our team looks forward to serving you again soon!

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