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Lexus of Pembroke Pines
Pembroke Pines, FL
15,248 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 15,248 reviews
June 08, 2020
Great experience . Excellent staff. They made the process very smooth and got me approved for the vehicle of my choice. I would definitely recommend this location. very smooth and got me approved for the vehicle of my choice. I would definitely recommend this location. More
by JP 216
Employees Worked With
June 08, 2020
Vehicle issues Never resolved. I bought a certified preowned 2016 Lexus GS 350 F Sport. (along with a $2500 Lexus extended warranty program). There have been numerous issues from th I bought a certified preowned 2016 Lexus GS 350 F Sport. (along with a $2500 Lexus extended warranty program). There have been numerous issues from the inception of this transaction that I am not happy with. It's a beautiful vehicle except for the fact that the vehicle was sold to me with almost bald tires and a plug in the sidewall of one of the rear tires. As a previous service technician I understand this to be against DOT regulations (department of transportation). (the tire can explode while driving). Needless to say Lexus of Pembroke Pines promptly serviced my vehicle and replaced all four tires with brand new ones. However, from the moment I bought the vehicle the brakes have been absolutely horrendous. The brakes pull to the right rather hard, and the steering wheel shakes and the brake pedal pulsates anytime I use the brakes. It drives like a 1990's used Chevy. They were supposed to have replace the brakes during my last service visit but they did not do so. Even though they said they did. They did not. Shouldn't this have been taken care of PRIOR to selling the vehicle to me? THIS WAS A CERTIFIED PRE OWNED LEXUS COSTING ME OVER $34,000. I would imagine the brakes should have at least been inspected? I would like my vehicle fixed properly and maybe then I will change my opinion about Lexus of Pembroke Pines. Lexus. Please help me to rectify these issues. More
by Adrian B
Verified CustomerEmployees Worked With
Do not remember the names of the reps.
June 07, 2020
Excellent John Steigele is professional and courteous and caring for his customers. His advice displays his concern and made me feel very comfortable upon his a John Steigele is professional and courteous and caring for his customers. His advice displays his concern and made me feel very comfortable upon his advice to service my car properly. He is an asset to your dealership. thank you..Steve B More
by HAIRDOC72
Employees Worked With
John Stigele
June 06, 2020
Service advisor Carlos was efficient and thorough! I was in and out with no problem. My experience was very easy and convenient. As always....Thank you! in and out with no problem. My experience was very easy and convenient. As always....Thank you! More
by wetzup
Employees Worked With
June 05, 2020
Isidro Garcia made my day. He was extremely accommodating and helpful. He explained exactly what will happen and made me feel at ease. Great Service! and helpful. He explained exactly what will happen and made me feel at ease. Great Service! More
by MCDELANCY
Employees Worked With
Isidro Garcia
June 05, 2020
Zee was an amazingly attentive sales person. He listened to what exactly what I wanted in my next Lexus and found the perfect one for me. I couldn’t be happier with Zee and the team at Lexus of Pembroke Pin to what exactly what I wanted in my next Lexus and found the perfect one for me. I couldn’t be happier with Zee and the team at Lexus of Pembroke Pines and that is why this is my third vehicle with them. More
by Shari Shears
June 04, 2020
This will be my second lease with Lexus and I couldn’t be happier with the service I have received from Richard Monivis and the vehicle itself happier with the service I have received from Richard Monivis and the vehicle itself More
by Diana904
Employees Worked With
June 04, 2020
John Steigele is the best service associate you can find at Lexus of PPines. He’s always ready to assist and help you in any you might need. The best second to none. Congrats AD at Lexus of PPines. He’s always ready to assist and help you in any you might need. The best second to none. Congrats AD More
by Antonio.delgado
Employees Worked With
John, Steigele
June 03, 2020
Excellent service,alw ays helpful with loaner,service, and looking ahead to avoid future problems. Mechanics always do a great job with my ES 350. and looking ahead to avoid future problems. Mechanics always do a great job with my ES 350. More
by Glenn
Employees Worked With
Carlos Perez
June 03, 2020
Jose is a great advisor he’s knowledgeable, punctual with call backs, and helps me the best way he can. Everyone i have a question or problem, he’s right on it with a quick answer. He deserves a raise! Haha call backs, and helps me the best way he can. Everyone i have a question or problem, he’s right on it with a quick answer. He deserves a raise! Haha thank you Jose for always taking good care of me and my cars. More
by CUREDBOMBDESSERTS
