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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,249 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,249 reviews

June 15, 2020

The car was ready when promised. The dealer has implemented a number of new procedures to safeguard customers and staff from COVID-19 virus exposure. More

by Clara
Recommend Dealer
Yes
Employees Worked With
Carlos
Jun 15, 2020 -

Lexus of Pembroke Pines responded

Hello Clara, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines.

June 15, 2020

Mr Whitmon gave me excellent attention, and very good explanation. left the dealer very happy. The financier, Mr. Moez Sachedina explained to us and he informed me that it is what was best for me in my c More

by jos.tb68@hotmail.com
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moez Sachedina
Jun 15, 2020 -

Lexus of Pembroke Pines responded

Jose - Happy customers are our goal so this is wonderful to read! Thank you for trusting us with this purchase. All of us at Lexus of Pembroke Pines wish you safe and happy driving.

June 15, 2020

Took over 5 hours sales person left as soon as I signed and had to wait for get new car never showed me how to use the car over payer will never buy again from Lexus of Pembroke Pines buyer beware More

by rmf358
Recommend Dealer
No
Employees Worked With
Ronald Hector
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie King
Jun 16, 2020 -

Lexus of Pembroke Pines responded

Hello, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to my attention, and if you'd be willing to give some more detail so I can have a product specialist go over the vehicle and features with you please contact me directly at 954.945.9239 -Maggie Marinova, Client Relations Manager.

June 15, 2020

Great service, honest , reliable salesman. Will continue to lease with Lexus as the process has been super easy and the price is perfect for me More

by Diana904
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are grateful for your business here at Lexus of Pembroke Pines, and we look forward to your next visit!

June 14, 2020

As always my service experience went wonderful. I have been bringing my car for service for going on 10 years now. I have complete faith in the service Department and a strong believer that it is a More

by mawelters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Jun 15, 2020 -

Lexus of Pembroke Pines responded

Hello, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 14, 2020

This is my 5th Lexus and my number 4 Lexus with Pembroke Pines. I was not always happy with my sales experience but kept coming back because the service I received from John in the service department. This More

by Elizabeth C
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gemma from Finance department
Jun 15, 2020 -

Lexus of Pembroke Pines responded

Hello Elizabeth, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. And thank you for the great review of our service department! We are so excited for you to enjoy your new car, and we thank you for choosing Lexus Of Pembroke Pines!

June 14, 2020

I want to thank Zee for making things happen and giving me the best service I’ve ever gotten. I’m beyond happy with my new car. Thank you so much. More

by patriciasofiawrk
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Lexus of Pembroke Pines responded

Hello Patricia, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 14, 2020

I have had many cars in my years and have dealt with many car dealers. Your customer service is excellent and your service is awesome. Looking foward into are next lease in a few months. Thank you. Danie More

by dcolome9
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Lexus of Pembroke Pines responded

Hello, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 13, 2020

Great the best deals and attention I’m really happy with my new nx300 I recommend this dealer to the beat on the country thanks More

by LIUDMARY1411
Recommend Dealer
Yes
Employees Worked With
Victor Danilov
Jun 13, 2020 -

Lexus of Pembroke Pines responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus Of Pembroke Pines, we hope you'll continue to enjoy your new NX 300!

June 13, 2020

That was the most quick and satisfying car deal. Our sales person Steve, was really helpful, explained everything we needed to know about our new car. And it’s wasn’t just him, every person we talked he More

by Tetiana R
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art Armani
Jun 15, 2020 -

Lexus of Pembroke Pines responded

Hello Tetiana, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus Of Pembroke Pines are glad to have you as a customer.

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