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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,249 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,249 reviews

June 20, 2020

Great service easy transition and the wait was not long at all. Was there for about 1 hr dropped off old lease signed picked up new car and drove off More

by Diana904
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2020 -

Lexus of Pembroke Pines responded

Diana, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus Of Pembroke Pines are glad to have you as a customer.

June 20, 2020

Great service. I am very happy . Thank you for good job Isidro Garcia. I really recommend Isidro Garcia very nice person. very like this company and all management. Thank you very mu More

by ALLAINES17
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2020 -

Lexus of Pembroke Pines responded

Allaines, It's great to hear that Isidra was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus Of Pembroke Pines!

June 19, 2020

Service was excellent! Thank you for picking up and dropping off my car! It eased my mind during the pandemic! Everyone bent over backwards to be nice and informative. Thank you for taking the servic More

by ERISSANDLER
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The driver. Sorry. Can’t remember his name. Excellent
Jun 19, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are so pleased to hear that our team provided the excellent service we pride ourselves on at Lexus of Pembroke Pines. If you ever need anything else, don't hesitate to come back and see us again!

Jun 19, 2020 -

Lexus of Pembroke Pines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our team went above and beyond. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

June 19, 2020

Excellent Service and Staff VERY clean facility and Fast service! Excellent overall experience, Obviously excellent management and training and oversight. Thank you for being t More

by MSTERN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa
Jun 19, 2020 -

Lexus of Pembroke Pines responded

We can't thank you enough for the stellar review! Your generous feedback means a lot and we appreciate you sharing your experience so others can see what it's like to be a guest here at Lexus of Pembroke Pines. We look forward to seeing you next time!

June 19, 2020

Had an amazing experience with their team the two times I have gone to get a new car. They have awesome customer service and I have left beyond pleased with each purchase. More

by Antonella
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Lexus of Pembroke Pines responded

Antonella, thank you for taking a moment to share your feedback. At Lexus of Pembroke Pines, we're committed to getting customers on the road in the perfect vehicle and it is great to hear that came true for you! Our team looks forward to doing business with you in the future and we hope you love your new ride.

June 19, 2020

Uno de los mejores servicio...buen atencion al cliente y empleados muy competentes..me siento sadisfecha y contenta de ser cliente de Lexus de Pembroke Pines ..gente muy profesional.. Agradecida... More

by Caterina
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Lexus of Pembroke Pines responded

Muchas gracias, Caterina! Agradecemos sus amables palabras y nos alegra que usted tuvo la experiencia de 5 estrellas que merezca aquí en Lexus of Pembroke Pines. Esperamos volver a verle en el futuro!

June 18, 2020

First timer at Pembrooke Pines. The smoothest transaction I have ever had leasing a car. Tom A. was direct, fair, comunicated, honest and never disappointed. More

by Rich F
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Lexus of Pembroke Pines responded

Rich, thank you for the 5-star review! We are so glad Tom provided the exemplary service we strive for at Lexus of Pembroke Pines. We will be sure to let him know that you appreciate his help!

June 18, 2020

Excellent service by driver, Bernie Gonzalez -he was prompt, courteous and masked . He was informative and very personable -he represented Lexus of Pembroke Pines very well More

by stanley
Recommend Dealer
Yes
Employees Worked With
Bernie Gonzalez -driver
Jun 18, 2020 -

Lexus of Pembroke Pines responded

Thank you, Stanley, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 18, 2020

Had a very good experience. My service advisor Jeremy listens and gives great guidance and suggestions. I feel very comfortable in asking him questions and I respect his patience. I don’t normally do su More

by DAWWALTERS
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2020 -

Lexus of Pembroke Pines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus Of Pembroke Pines!

June 18, 2020

Carlos and Scott Mankin both excellent employees. I want to jb th as mk them both for the outstanding service they both deliver. Thank you. More

by MONICAKENNICK
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos service
Jun 19, 2020 -

Lexus of Pembroke Pines responded

We are very happy to hear that Scott and Carlos provided you with such a positive experience, Monica! We sincerely value your business and look forward to your next visit.

Jun 19, 2020 -

Lexus of Pembroke Pines responded

Monica, thank you for working with Carlos & Scott at Lexus of Pembroke Pines! We're glad to hear that everything was taken care of.

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