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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,250 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,250 reviews

June 25, 2020

PP Location- top notch service They are always attentive and caring. They offer suggestions and don't hesitate on a loaner if I need. Timely even if I drop in. More

by BOLDCONSULTING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback for Lexus of Pembroke Pines. Our team is committed to taking excellent care of customers. and their vehicles. We look forward to working with you next time!

June 25, 2020

Every Service is the same----Perfect!!! I will buy again. Great dealership from Purchase through services From the second you walk on the property you feel welcomed. I always recommend More

by TMCCLOSKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jun 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are so glad you enjoyed working with our team at Lexus of Pembroke Pines, and we look forward to your next visit!

June 25, 2020

The knowledge and professionalism is superb! I have always had a great experience with this dealership. They go out of their way to try and please their customers in a timely manner. More

by tonester0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting the Lexus of Pembroke Pines team. We're so lucky to have you as a customer and look forward to taking care of you next time!

June 25, 2020

Excellent Service Center We have a Very Good Service Advisor that always meets our needs, with a very good disposition!! We have been taking Both of our Lexus Cars to the d More

by MOCMORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
Jun 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! It is always our pleasure to service your vehicles here at Lexus of Pembroke Pines, and we are grateful for your longtime business. We look forward to your next visit!

June 25, 2020

Quality Customer Care I've been using this dealership for over 10 years to service my cars. Scott Mankin is honest and always takes great care of us and our vehicles. More

by KIMJOHN1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We couldn't be happier to hear that Scott provides the honest and accommodating service we pride ourselves on at Lexus of Pembroke Pines. We are grateful for your longtime business, and we look forward to working with you for years to come!

June 25, 2020

great service great experience as always, super fast and no hiccups. i would not go to another dealer. very professional my loaner was nice and clean. very refreshi More

by METROAL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Steigel
Jun 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking a moment to review Lexus of Pembroke Pines. It is great to hear that our team worked hard to earn your business and we look forward to seeing you next time!

June 25, 2020

Kudos to the best service team in the industry, Lexus of PPi At Publix, a grocery attendant trying to open my rear door, detached thc chrome piece that rear door of my car. Your service department worked with m More

by BETMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust, the best Service Technician ever, knows the mechanics and is the most , friendly, compassioate, efficient agent, in the business. Thanks to all of you!
Jun 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are glad that we were able to help you out here at Lexus of Pembroke Pines. If you ever need anything else, don't hesitate to come back and see us again!

June 25, 2020

GREAT SERVICE!!! Excellent service and staff VERY FRIENDLY. I REALLY recommend Lexus of Pembroke Pines to all my friends and family. Best place to come for service. More

by GARCELL51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting the Lexus of Pembroke Pines team with your vehicle. It is our priority to provide customers with outstanding service and I am glad to hear that you are always taken care of!

June 25, 2020

Excellent experience and our salesman, Adeel Sadiq, provided world class service both during the sale and with after sale support. Thanks again for all your help! More

by VT
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2020 -

Lexus of Pembroke Pines responded

We really appreciate you stopping by to give a shout out to Adeel. We love to hear that he's provided five-star service throughout the sales process! Thank you for choosing Lexus of Pembroke Pines.

June 25, 2020

Original sales guy told us it was a certified preown. Turn out to be a lie. After talking to management had to bring vehicle back And then they certified it. Bad Bussiness More

by GUEDESC0420
Recommend Dealer
No
Employees Worked With
Jun 26, 2020 -

Lexus of Pembroke Pines responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. -Maggie Marinova, Client Relations Manager 954.945.9239

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