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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,253 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,253 reviews

June 30, 2020

This dealer provides excellent customer services like they always do, this is my third vehicle with Lexus of Pembroke Pines which Makes car buying experience Easy. More

by OBRIAN8864
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! We are grateful for your returning business here at Lexus of Pembroke Pines, and we hope that you continue to enjoy your new vehicle!

June 30, 2020

“A relief to find such a professional and trustworthy lexus dealer As consumers we are all generally sceptical about garages, dealers their ability to make us feel like idiots and charge for the priv More

by joemcoliver69
Recommend Dealer
Yes
Employees Worked With
John Steigele
Jun 30, 2020 -

Lexus of Pembroke Pines responded

Joe - Customer service is our priority and we are so glad to hear this came through to you! Thank you so much for stopping by to share this wonderful feedback about John. It's great that you can depend on him to take excellent care of you and your vehicle. - Lexus of Pembroke Pines team

June 30, 2020

Type of rental car I was placed in after making an appointment 2 weeks in advance was poor. When I asked the rep at first his response was in a take it or leave it tone and seemed very condescending. More

by Jordan
Recommend Dealer
No
Employees Worked With
Andre
June 30, 2020

We have been doing business for Sone years and the service is very good. To schedule it is fast and the facilities are good. Very clean More

by José Rodríguez
Recommend Dealer
Yes
Employees Worked With
José Amaro. Five stars
Jun 30, 2020 -

Lexus of Pembroke Pines responded

Jose, thank you so much for the 5-star review! We appreciate the opportunity to earn your business over the years. We work hard to provide fast service and clean facilities and we're thrilled this was the case in your experience. We hope to see you back again next time at Lexus of Pembroke Pines!

June 30, 2020

I just love the Pembroke Pines Lexus dealership. Thomas makes it a great experience every time . He is professional, patient and very pleasant. I would definitely recommend him to all my friends. More

by LESLYELIECER2065
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing the five-star experience you had with Thomas at Lexus of Pembroke Pines. We're grateful to have earned your business!

June 30, 2020

GREAT CUSTOMER SERVICE VERY NICE PEOPLE WITH GREAT ATTITUDES ALWAYS SMILING AND READY TO HELP VERY KNOWLEDGEABLE EFFICIENT QUALITY SERVICE PROFESSIONAL FAST REAPECTFUL PLEASANT ATMOSPHERE More

by G_DOLYN09
Recommend Dealer
Yes
Employees Worked With
Bob Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Lexus of Pembroke Pines responded

We couldn't ask for better feedback and we appreciate you taking the time to review Lexus of Pembroke Pines! It's a pleasure to have you as a customer and we look forward to working with you next time.

June 30, 2020

John Steigle. The G.O.A.T. Honestly, the reason I still own a xxxx Lexus is only because of the royal treatment I am given by my Service guy, John Steigle. When he leaves, I wil More

by SEEAY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigle
Jul 01, 2020 -

Lexus of Pembroke Pines responded

It means a lot to hear that you can depend on John for top-notch service. We are really glad to have you as a Lexus of Pembroke Pines customer and appreciate your continued support! Thank you so much, and safe driving.

June 29, 2020

Excellent service. My service advisor (Andre) is very prompt and professional. Service was performed as promised. I will continue to do business with Lexus of Pembroke More

by PITUKAF
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus Of Pembroke Pines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 29, 2020

I love my Lexus but even more so I love the dealership & service provided. Carlos is my rep and he’s amazing. Always goes out of his way to meet our needs. He’s courteous, knowledgeable and most importantly More

by lydiacabrera1102
Recommend Dealer
Yes
Employees Worked With
Carlos, Service Dept.
Jun 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! It was our pleasure to work with you here at Lexus of Pembroke Pines, and we will certainly let Carlos know that you appreciate his help!

June 28, 2020

My alternator died and I barely made it to the dealer with my three kids in the back seat. Carlos saw me with three kids and immediately set me ip with a loaner. Exceptional service! Thank you More

by ryanr014
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Jun 28, 2020 -

Lexus of Pembroke Pines responded

Ryan, We are very happy Carlos provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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