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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,253 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,253 reviews

July 02, 2020

It was a pleasure to do business with Lexus of Pembroke pines. Smoothest transaction and Otany, my salesman is top knotch. Thank you for all your help and knowledge. More

by TRAVIDA
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines. We're committed to finding the best option for customers and I am glad to hear that Otany is doing their job right. Enjoy your new vehicle!

July 02, 2020

Marvels was so wonderful helping me find the car I was looking for. He was very patient and kind driving me around and looking online as well. Highly recommend this dealership! More

by lisa08
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Lexus of Pembroke Pines responded

Hi Lisa - At Lexus of Pembroke Pines we strive to help our customers find the right vehicles for them and we are so glad this was your experience! Thank you for recommending us. We wish you many safe miles in your new ride.

July 02, 2020

Pat is a very good person and salesman always asking if you need anything else and catering to the customers every need he will always be my salesman at Pembroke Pines Lexus More

by CSD1101
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your kind words for Patrick, and for taking the time to leave us this wonderful feedback!

July 01, 2020

We are very happy with your courteous service! Michelle was very helpful when we drove in to the Service Center waiting line. Your technical guy answered my questions very nicely! thank you very much. More

by TSAILING
Recommend Dealer
Yes
Employees Worked With
Michelle
Jul 01, 2020 -

Lexus of Pembroke Pines responded

We appreciate you taking the time to leave a review. Michelle is great to work with and I am happy to hear that she earned your five-stars. Thanks for doing business with us at Lexus of Pembroke Pines!

July 01, 2020

After my 3rd service for my Lexus, I had to return because the service department did not rotate my tires that I paid for. Now I am thinking did they even rotate my tire during my 2nd service. I was v More

by MPLOZA
Recommend Dealer
No
Employees Worked With
Andre the service manager not on list.
Jul 15, 2020 -

Lexus of Pembroke Pines responded

This doesn't sound like the thorough and accommodating service I expect from my team. I'd like to speak with you directly to get some more details on what happened here. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call directly? Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

July 01, 2020

Excellent service. Great price. No hassle. Very sensitive to the virus situation. Quick in the finance area. Salesman was outstanding. In and out in an hour. More

by pberg
Recommend Dealer
Yes
Employees Worked With
Nick Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Lexus of Pembroke Pines responded

It's wonderful to hear that your buying process was so quick and easy. Congratulations on your new vehicle! The team at Lexus of Pembroke Pines appreciate your business as well as this fantastic review.

July 01, 2020

Costumer services was espectacular , proper and safety issues was taking into consideration........ I will continues taking my Lexus to this particular facility. Thanks so much More

by Sotoj007
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Lexus of Pembroke Pines responded

It's our privilege to assist you! Thank you very much for choosing Lexus of Pembroke Pines for all of your auto service needs. We are truly grateful for your continued support.

July 01, 2020

Jeremy Rivera is consistently responsive, professional, thorough, and clear in helping me with my vehicle’s service. I look forward to continuing to work with him and I highly recommend him to anyone else More

by Andres Maldonado
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Lexus of Pembroke Pines responded

There are so many compliments in your review which we just love! Thank you so much, Andre. We are thrilled that you can depend on Jeremy to keep you safe out on the road and we look forward to our continued relationship. - Lexus of Pembroke Pines team

July 01, 2020

My service representative is John Steigle and he is the reason I keep coming back. He is the best. Also Richard Monivis is my sale representative and he Co is also the best. More

by TALLISON21
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Steigle
Jul 01, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! It is always a pleasure to work with you here at Lexus of Pembroke Pines, and we will certainly let John and Richard know that you appreciate their help. We look forward to your next visit!

July 01, 2020

Vehicle service. Excellent service writer Melissa Ho who always very friendly and knowledgeable. I always take my vehicles to Melissa for my service. I highly recomm More

by jrudolph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Ho
Jul 02, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad Melissa always takes good care of you here at Lexus of Pembroke Pines. We will be sure to let her know that you appreciate her help!

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