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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
4.6
15,253 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,253 reviews

July 03, 2020

Everything went smoothly when checking in and there was communication by text messages while my car was there for a little more than a week More

by Lisa
Recommend Dealer
Yes
Employees Worked With
Jose in service
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Jul 04, 2020 -

Lexus of Pembroke Pines responded

Lisa, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

July 03, 2020

Brian Martin and Zoey were both extremely helpful in having my GX460 evaluated and repaired in a timely manner. I appreciate how they were both professional and friendly in making a bad situation a posi More

by WWILLIS
Recommend Dealer
Yes
Employees Worked With
Zoey
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Jul 04, 2020 -

Lexus of Pembroke Pines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus Of Pembroke Pines!

July 03, 2020

I want to give Thanks to Andre, as usual great customer service 5 stars, you haVe service all my vehicles with excellence always. Thanks again Andre! More

by HENDERG
Recommend Dealer
Yes
Employees Worked With
Andre Rust, service advisor
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Jul 04, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your thoughts on working with Andre. We're glad to hear he and the service team delivered such a great experience!

July 03, 2020

The personnel were very friendly and accommodating. Accommodating and went out of their way to find a car that accommodated most of our with list. Our sales person Ottany was very knowledgeable and expe More

by bob1_marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie King, REINALDO ENRIQUE RIVERA RAMOS
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Jul 04, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Reggie and Otany! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 03, 2020

Took my Rx350 in for a recall. Was treated very good. Got the loaner and was out of there in no time. Excellent service. Thank you More

by Potomtoo
Recommend Dealer
Yes
Employees Worked With
Carlos
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Jul 04, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

July 02, 2020

Great service , the waiting time was less than expected and the staff was very helpful as Always . Definitely recommending lexus of Pembroke Pines to my family and friends . More

by San24lo
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2020 -

Lexus of Pembroke Pines responded

Thank you for continuing to do business with us at Lexus of Pembroke Pines. We're lucky to have you as a customer and our team looks forward to your vehicle's next service visit!

July 02, 2020

Michele Alter is amazing. This is my second Lexus and I love it. We have 5 Lexus’s from Lexus of Pembroke! Will always be back! More

by shellymilgram
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! Michele is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly pass along your kind words. We are grateful for your longtime business, and we look forward to your next visit!

July 02, 2020

Best Lexus dealership in South Florida. Friendly staff and better deals. Tommy Abrahams will always be my salesperson. He’s super friendly, helpful and looks out for his customers. Thanks you. More

by Prilly515
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2020 -

Lexus of Pembroke Pines responded

We couldn't ask for better feedback and we appreciate you taking the time to review us! It is a pleasure to have you as a Lexus of Pembroke Pines customer and our team is looking forward to working with you next time.

July 02, 2020

Up to date, efficient, helpful, skills, knowlegable, courtious. I have been back to lease many times. This time I bought out the lease with only 16,000+ miles on my 2017 Lexus E350. I get to keep my fac More

by Williammurray.photos
Recommend Dealer
Yes
Employees Worked With
Irv Smith
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Jul 02, 2020 -

Lexus of Pembroke Pines responded

Thank you for your review, William! At Lexus of Pembroke Pines, our team is committed to providing excellent customer service and I am happy to hear that came through to you. We wish you safe travels in your Lexus ES 350 and look forward to working with you during your next visit.

July 02, 2020

We were very happy with our whole experience with JMLexus and will use them again. They gave us a better price in our new car and our trade in than we were able to get here in Naples FL. More

by VEE911
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Stampone was helpful, professional and was a pleasure to work with
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Jul 02, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review us. I am glad to hear that our team was so accommodating and made the trade-in and purchase of your vehicles a seamless process. Safe travels!

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