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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,256 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,255 reviews

July 11, 2020

Jeremy is very professional and keeps me updated on the maintenance of my car. He is definitely an asset to this company. I’m very pleased with him. More

by Cherrho
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting us with your vehicle. We're pleased to hear that Jeremy always provides you with the excellent service that we strive for at Lexus of Pembroke Pines. Our team looks forward to seeing you during your vehicle's next appointment.

July 11, 2020

Service advisor Jose Amaro is nice and very helpful. He answers every question I have. He is doing an excellent job. I will recommend my friends and family to the service center. More

by JOHNV7576
Recommend Dealer
Yes
Employees Worked With
Jose, Amaro
Jul 13, 2020 -

Lexus of Pembroke Pines responded

John, thank you for trusting us at Lexus of Pembroke Pines. Jose is great to work with and we are glad to hear that he always provides you with an excellent service experience. Our team is looking forward to working with you next time!

July 11, 2020

Just traded in my leased RX350 for a new model in silver. I live the color and the sleeker look of the 2020 model. They brought the paperwork and car to my home making it EASY for me. I have driven lexus More

by Sherrimansell
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Guerrero
Jul 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for shopping at Lexus of Pembroke Pines and for sharing such great feedback. It's wonderful to hear that you have been a Lexus driver for 25 years and it is even better to hear that you love the 2020 Lexus RX 350 so much. We wish you safe travels in your new ride!

July 11, 2020

I purchased Lexus RX350 last month. Andres is my salesman and he made my car buying experience easy. Nice dealership and service. I highly recommend Lexus of Pembroke Pines. More

by Louie
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Lexus of Pembroke Pines responded

Hi Louie, thank you for shopping at Lexus of Pembroke Pines. We're thrilled to hear that Andres was such a pleasure to work with throughout the purchase of your Lexus RX 350! Our team wishes you safe travels and we hope to see you down the road.

July 11, 2020

Service was Amazing! Rental car was very clean and very convenient. The establishment was very clean and everyone was very safety conscious. We will return! More

by RXMan350
Recommend Dealer
Yes
Employees Worked With
Carlos & Mo were great!
Jul 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for leaving a review! We're grateful to hear that our service department took care of you and earned your business. All of us at Lexus of Pembroke Pines are looking forward to working with you in the future!

July 10, 2020

Love this dealership, especially Tom from sales and Josue my services consultant. Every one is pleasant and willing to help time you enter the building. The staff say hello to you when you walk past them unl More

by KENISHA.STEVENs
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josue
Jul 10, 2020 -

Lexus of Pembroke Pines responded

Kenisha, thank you for sharing such wonderful feedback. Both Tom and Josue are excellent members of our team and we're glad to hear that they took great care of you! All of us at Lexus of Pembroke Pines are looking forward to working with you during your next visit.

July 10, 2020

When I got there I never had a chance to look at the cars that I had sent in advance to look at also the finance gentleman was very quick to process my paperwork was however was getting aggravated when I wou More

by LOVEJO2010
Recommend Dealer
No
Employees Worked With
Yomar Contreras
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaasiel Lacayo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arron Garcia repair the scratches on my car however the scratches are still there when he returned my car to me the car was dirty he had his dog in the car and brought the car back with no gas in it
July 10, 2020

This will be my 4th Lexus purchase I believe. Always satisfied with customer service and the follow up everytime I visit or call in. Won't be changing anytime soon. More

by CHARMS_119
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Lexus of Pembroke Pines responded

We're so grateful for your loyalty to Lexus of Pembroke Pines! It is wonderful to hear that our team continuously provides you with the exceptional customer service that we strive for. Thank you for your support. We look forward to seeing you next time!

July 10, 2020

Best Car dealer excellent serviceAdvisor Jose Luis Amaro Best Car dealer excellent service Advisor Jose Luis Amaro Five Star great service Car wash service very very good Nice persons great service thank More

by usajjgav
Recommend Dealer
Yes
Employees Worked With
Jose Luis Amaro
Jul 10, 2020 -

Lexus of Pembroke Pines responded

There's nothing we love more than seeing such a great endorsement of our customer service. Thanks for trusting your business to Lexus of Pembroke Pines! We love to hear that you drive home from your visits in a freshly washed car.

July 10, 2020

This is a very busy dealership. Sometimes you worry about quality control after service when and how your car is returned. Accepting your car is great. More

by X
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us this review and feedback. If you have any concerns about quality, I would be more than willing to speak with you about our process and do what I can to make this right. Please consider giving me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

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