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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
4.6
15,256 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,256 reviews

July 14, 2020

Very close to my home, it did take a while but I guess they had a lot of customers, not pushy about other getting others things my car needs, overall very good experience. More

by liaescobar
Recommend Dealer
Yes
Employees Worked With
Didn’t really speak to anyone, had to drop my car overnight.
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Jul 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for your patience and this feedback. We are happy to hear that our team earned your five stars! All of us at Lexus of Pembroke Pines wish you happy travels.

July 14, 2020

Isidro in the service department goes beyond the call to put the customer first! He is an absolute asset to this dealership and all of its customers. More

by Margie
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isidro Garcia
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Jul 14, 2020 -

Lexus of Pembroke Pines responded

Hi Margie - Thank you for the rave review of Isidro! We are so glad that you can count on him to keep you safe out on the road. The team at Lexus of Pembroke Pines appreciates your support.

July 14, 2020

Reggie was more than helpful and made the buying process stress free. Everyone at lexus went above and beyond our expectations. Would recommend anyone in the market for a great vehicle at a great value. More

by jonathan.r
Recommend Dealer
Yes
Employees Worked With
Reggie King, REINALDO ENRIQUE RIVERA RAMOS
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Jul 14, 2020 -

Lexus of Pembroke Pines responded

Hi Jonathan, thank you for taking the time to review Lexus of Pembroke Pines. Our team is committed to finding the perfect vehicle for customers and it is wonderful to hear that Reggie is doing his job right! We look forward to working with you in the future and hope that you are enjoying your vehicle.

July 14, 2020

Dealership professionalism Good system, good service. Mr. Hanif offered personal attention and was able to answer all our questions. He stayed there until the end of the whole s More

by NELSONCHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
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Jul 14, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad you enjoyed working with Zee and our team here at Lexus of Pembroke Pines. We will certainly pass along your kind words, and we hope that you continue to enjoy your newly purchased vehicle!

July 14, 2020

Great. Very professional and direct no bs. This guy was honest and straight forward. Bargaining went very well he wanted to sell i wanted to buy so we came t More

by rjailal100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines. We are committed to helping customers into the vehicles they want and I am pleased to hear that our sales team treated you right. Enjoy your new car!

July 13, 2020

Mario & Jorge were such great help. They made my car buying experience so easy & stress free. I definitely recommend them both for all your future car needs. Thank you again for all the help from the te More

by angieserrano06
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
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Jul 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing this generous feedback with us, Angie! We're thrilled that our team could help you find the perfect vehicle and we will be sure to pass on your kind words to Mario and Jorge. Congratulations from all of us at Lexus of Pembroke Pines!

July 13, 2020

Great service, I only wish all the safety recalls being done in one visit preventing my coming back again a third time in one month More

by manicatex
Recommend Dealer
Yes
Employees Worked With
Andre in service department
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Jul 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review and feedback. We are grateful for your business here, and I would be more than willing to discuss the scheduling of your safety recall visit to make sure you are not further inconvenienced. Please don't hesitate to give me a call directly. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

July 13, 2020

Excellent customer service, very accommodating would recommend to friends and family which is why I consistently come to this dealership when I need something done More

by JRCHAWK
Recommend Dealer
Yes
Employees Worked With
Irv Smith, REINALDO ENRIQUE RIVERA RAMOS
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Jul 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words and recommendation! It's always a pleasure seeing you here at Lexus of Pembroke Pines and we couldn't be happier to hear that you always receive 5-star service from our team. We look forward to assisting you next time!

July 11, 2020

Great place to buy a car!Thank you Marvin and Nicholas, Great place to buy a car! Thank you Marvin and Nicholas, Great work, Excellent Customer Service. Highly recommend Pembroke Pines Lexus to buy New car More

by Kmgranat07
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc
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Jul 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to review Lexus of Pembroke Pines. Our team is committed to helping customers find the best option and I am so glad to hear that both Marvin and Nicholas helped you find the perfect car! We're grateful for your business and we look forward to seeing you next time.

July 11, 2020

Melissa was great and very helpful. She made it easy for us. Just because her, I will go back go to this dealership for service. More

by GMURRAY1983
Recommend Dealer
Yes
Employees Worked With
Melissa Ho
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Jul 13, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing the fantastic experience you had with Melissa at Lexus of Pembroke Pines! I'm pleased to hear that she provided you with a seamless visit and earned your business along the way. We look forward to working with you next time!

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