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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
4.6
15,262 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,262 reviews

July 24, 2020

Frank was very help full calm and patient. This help me choose the new car instead of buy old car. Frank was great to work with More

by rajesh20010
Recommend Dealer
Yes
Employees Worked With
Frank Guerrero
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Jul 27, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback for our team member, Frank. At Lexus of Pembroke Pines, we want customers to feel confident throughout the sales experience and I am pleased that came through to you!

July 24, 2020

I did not purchase a vehicle,I bought the sevice advisor.(Alex Whitmon) He was awesome! The experience was so professional. In today's environment,so refreshing. More

by SKPMAHP
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
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Jul 27, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting us to get the job done. I am pleased to see that Alex was such a pleasure to work with during your service visit to Lexus of Pembroke Pines!

July 24, 2020

Every customer is treated like a VIP I have been coming to this Lexus dealership for over 15 years and everybody there excels in customer service and satisfaction… This is a great place to buy a car with c More

by TT
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc, Melissa Cortes
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Jul 27, 2020 -

Lexus of Pembroke Pines responded

Thank you for your confidence in us. At Lexus of Pembroke Pines, it is our goal to take exceptional care of guests and we're proud to have had your business for the past 15 years. We look forward to seeing you next time!

July 24, 2020

Mario, was a great person to work with, Frank Marcela and the finance Jorge Leon made this an exceptional experience. Would highly recommend, anyone looking More

by Jose R Perez, PA
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario F Padron
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Jul 27, 2020 -

Lexus of Pembroke Pines responded

Jose, thank you for the review! We couldn't be happier to hear that Frank, Mario, and Jorge took good care of you here at Lexus of Pembroke Pines. We will certainly let them know that you appreciate their help, and we hope to see you again sometime!

July 24, 2020

Andre Rust always makes my visit an easy and professional experience. Andre keeps me posted and always follows up to make sure I am okay. More

by LAZOR28
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Jul 24, 2020 -

Lexus of Pembroke Pines responded

We are so happy to hear that Andre earned your five-stars! Thank you so much for taking the time to leave us a review and for your business at Lexus of Pembroke Pines. We hope to work with you again next time!

July 24, 2020

Jeremy Riviera was very professional and I would recommend Your dealership for service to all of my friends. I am very happy with your service department. More

by JOYCEBODDEN
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share your review of Lexus of Pembroke Pines, Joyce! It's wonderful to hear that you're always in great hands working with our service team. We'll be sure to pass along the kind words to Jeremy!

July 24, 2020

Excellent service. Everything done on time and the loaner car was very clean and comfortable as well. They kept me updated via text which was nice More

by pksmosu
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2020 -

Lexus of Pembroke Pines responded

We appreciate the 5 stars! We're delighted that you had an excellent experience on your recent service visit with us here at Lexus of Pembroke Pines and we look forward to assisting you again down the road. Thank you!

July 24, 2020

Great customer service,keep you in touch with the vehicle work. Clean environment at the collision center. My car looks better than before. Thank you More

by ssaf2424
Recommend Dealer
Yes
Employees Worked With
Rodney Martillo
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Jul 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking a moment to share your feedback for Lexus of Pembroke Pines. I am glad to hear that you enjoyed our services and felt comfortable during your visit. We look forward to working with you sometime down the road!

July 23, 2020

Welcome to LEXUS! This is my first time having a 2020 Lexus IS 350 F Sport car. I'm already have this car for 7 days and I'm so happy with it. I can't wait to come back More

by JHOLLYWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 23, 2020 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a five-star review. It is our goal to get customers into vehicles they love so reading your feedback made our day. Gaetano is great to work with and we're glad he found you the perfect 2020 Lexus IS 350 F. Congratulations and safe travels!

July 23, 2020

I am very hapee satisfecho con todo el equipo de trabajo me gusto ahora disfrutando mi auto gracias a todos lexus que Dios los vendigue More

by Royle64
Recommend Dealer
Yes
Employees Worked With
Bob Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS, Maggie Marinova, Alex Guevara
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Jul 23, 2020 -

Lexus of Pembroke Pines responded

¡Muchísimas gracias por la crítica cinco estrellas! Nos encanta saber que tuvo una gran experiencia en Lexus of Pembroke Pines. ¡Felicitaciones por el coche nuevo y esperamos trabajar con usted de nuevo!

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