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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
15,234 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 15,234 reviews

November 16, 2024

Excellent customer service and the staff is always kind and professional! Thank you so much for the excellent care you give! More

by SIMSFLOW35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Love taking my vehicles here. Special thanks to Jeffrey for making my experience nice and easy. More

by HEAVYCHEVY96.SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
Nov 15, 2024 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus of Pembroke Pines! We will pass along your thanks to Jeffrey. See you next time!

November 15, 2024

Erik was amazing. Very helpfully and professional, I would highly recommend Erik. He made the whole process easier as. Enjoyable. Thanks ! More

by Kai_hyatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Lexus of Pembroke Pines responded

Kai, we're delighted to hear that Erik made your experience at Lexus of Pembroke Pines enjoyable and seamless. Thank you for recommending him!

November 15, 2024

Jeremy is amazing,very professional and very nice with me every time I go the dealer . More

by MICHELITA_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Lexus of Pembroke Pines responded

We are so glad that Jeremy was kind and professional. Thank you for sharing with Lexus of Pembroke Pines and leaving us a five-star review.

November 15, 2024

They are running a very dishonest practice . I got scammed by both the dealer and financial manager . Please stay away from that dealership . I will report them to the FTC More

by VIVNG0926
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Adeel Sadiq
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adele and Vivian in the financial department
November 15, 2024

Zebbie was great! Very professional and he made our purchase very fast and smooth! Definitely recommend working with him and plan to work with him again in the near fu More

by Keb1994
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zebbie Lethridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Zebbie provided a fast and smooth purchasing experience at Lexus of Pembroke Pines! Thank you for recommending him, and we look forward to assisting you again soon.

November 15, 2024

I’ve been with Lexus for the last 12 years . Haven’t had any other car and I went to trade in my car and get a new one , and needless to say my experience was terrible. We were told all kinds of More

by Isamis cruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Pastukhov
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Estrella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Clear break down of cost by Jose prior to starting job. Was able to make an informed decision. Clear communication. More

by FRANCESWILTSHIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
November 14, 2024

Excellent service I am a loyal customer for over 20 years, I will always recommend you , More

by bella.levin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Lexus of Pembroke Pines responded

Bella, thank you for being a loyal Lexus of Pembroke Pines customer for the past 20 years! We appreciate your ongoing trust in our team and five-star review.

November 14, 2024

Fast, reliable and easy. Drop off was hassle free and so was pick up. Courtesy check up’s were great! More

by ANACAREN.AGUILAR1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara
Nov 14, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with us at Lexus of Pembroke Pines! We're happy to hear that the process was smooth and hassle-free, and we look forward to serving you in the future.

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