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Lexus of Pembroke Pines
Pembroke Pines, FL
16,744 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,745 reviews
June 06, 2025
The process of turning in the leased Lexus, signing the finance documents, and taking possession of the new leased Lexus seemed disjointed. The car looked like it had been 'rushed' to be prepped. I apprec finance documents, and taking possession of the new leased Lexus seemed disjointed. The car looked like it had been 'rushed' to be prepped. I appreciate Nicholas Ensey taking the time to help me set up certain settings in the car. After that I didn't see him again for awhile and we waited. I finally introduced myself to a finance manager (Dayron) and asked if he would assist me. He got my file and helped me. I don't think the process should have taken 2 hours. In the future if a sales person has a day off it is probably best not to have the customer come in on that day unless someone else will take the lead and ensure that the customer doesn't sit around waiting. I would appreciate a call from the dealership manager. My cell phone is 954-401-1896 More
by SSCHNEIDER6
Verified CustomerEmployees Worked With
June 06, 2025
It was a pleasant friendly experience negotiating the price of a new lexus with Israel and Mo. Both delivered promptly and were present throughout all the way to the clean delivery of the car. price of a new lexus with Israel and Mo. Both delivered promptly and were present throughout all the way to the clean delivery of the car. More
by Maestro
Employees Worked With
June 06, 2025
My service experiences are always terrific thanks to my service advisor Jose Amaro. He has been my advisor for many years and I would never go anywhere else for service. He is the absolute best guy!!!! service advisor Jose Amaro. He has been my advisor for many years and I would never go anywhere else for service. He is the absolute best guy!!!! More
by rbergld
Employees Worked With
Jose Amara Service advisor
June 06, 2025
First time at this dealership to have my car service. Service was not as I expected. Service was not as I expected. More
by GLARA29
June 06, 2025
Valentina was very helpful with the sale of our 2025 LS. We could not find one at our local dealership, and our local dealership was not interested in looking for one. Once we contacted Valentina at Pembrok We could not find one at our local dealership, and our local dealership was not interested in looking for one. Once we contacted Valentina at Pembroke Pines, she did everything in her power to find the right car for us, and did it within a week. Also, she delivered the car directly to our home, and was very pleasant. We won’t hesitate to do business with her again. More
by heygoodnews112244
Employees Worked With
June 05, 2025
This dealership epitomize customer satisfaction and surpasses the expectation of a customer from vendor in creating a first class experience for a purchaser of high class automobiles. surpasses the expectation of a customer from vendor in creating a first class experience for a purchaser of high class automobiles. More
by HUBERT MCINTOSH
Employees Worked With
June 05, 2025
I have purchased multiple cars from Otany and I have referred him clients like Maytee and Harriett that also keep coming back. He’s dependable and makes me feel like family. referred him clients like Maytee and Harriett that also keep coming back. He’s dependable and makes me feel like family. More
by JOYCELOPEZ
Employees Worked With
June 05, 2025
We live in Miami and have a dealership close to home. The salespeople were of no help locating a new LS Model, and didn't seem to want our cash business. With just a phone call from us Valentina V. fo The salespeople were of no help locating a new LS Model, and didn't seem to want our cash business. With just a phone call from us Valentina V. found a hard to get LS model for my family. Valentina delivered the car personally to our home in less than a week. We love the new car, More
by SEEYCAB
Employees Worked With
