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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,140 Reviews

1,140 Reviews of Lexus of Palm Beach - Service Center

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June 24, 2025

The Folks At Lexus of Palm Beach absolutely have their act together. Jesse is 100% terrific. Each time I go there for service, they are unfailingy polite. They give you a time estimate and actually are a More

by John T Crum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Jun 25, 2025 -

Lexus of Palm Beach responded

Hello John, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2025

Their service department is excellent. The sales department not so much. Be prepared to be beat up on the trade-in value of your car. More

by Daddy Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordillo, Anthony
Jun 24, 2025 -

Lexus of Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

June 19, 2025

Mr Kubus did a good job in notifying me in a timely manner about my car More

by tomlawbra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kubus
Jun 21, 2025 -

Lexus of Palm Beach responded

Hello, thanks so much for the warm recommendation of the team here at Lexus of Palm Beach. Drive safe, and we'll see you on the road.

June 16, 2025

Prompt attention to vehicle service, quick turnaround and superb customer service at the West Palm Beach location. More

by DSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Neal
Jun 18, 2025 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

June 15, 2025

Great and efficient service. Very comfortable waiting area with excellent accommodation. Service was quick and complete More

by mel.olshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 16, 2025 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2025

I only have great things to say. I have a 2003 Lexus SC430. I could probably get some repairs done for a little cheaper. But I Trust Rick because he always has my best interest at he More

by A457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 16, 2025 -

Lexus of Palm Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2025

I needed a Tite Pressure Sensor replaced in my 2013 Rx350. I called your dealership to get a price and was told it was about $190 to replace. After checking other places, this was the best price so I More

by ImaPappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
1210 - Anthiny Gordilio
Jun 13, 2025 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

June 11, 2025

My experience has always been a positive one and my service advisor Rick is the best. More

by Custer.kimber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jun 13, 2025 -

Lexus of Palm Beach responded

We appreciate you taking the time to leave us a response, Custer! Drive safe, and we'll see you on the road.

June 07, 2025

Great time in the service department, clean space, great pastries. Will be back to get a new lease soon! More

by MarloKayson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gordillo
Jun 10, 2025 -

Lexus of Palm Beach responded

Thanks so much for the warm recommendation of the team here at Lexus of Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 04, 2025

Excellent for service. Not so hot for new car sales when it comes to trade-in values More

by Daddy Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordillo, Anthony
Jun 08, 2025 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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