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Lexus of Orlando

Orlando, FL

3.1
197 Reviews

5725 Major Blvd

Orlando, FL

32819

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197 Reviews of Lexus of Orlando

January 06, 2021

This is the third Lexus that I have purchased from Chis. He is always a pleasure to deal with and I appreciate the assistance as always. More

by msaylor
Recommend Dealer
Yes
Employees Worked With
Christopher Yurocko
Jan 11, 2021 -

Lexus of Orlando responded

Thank you so much for the nice review! We couldn't be happier that you enjoyed your experience here at our dealership and that Chris was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 23, 2020

Edward, Luis, Gigi and Jay were great! Excelent service, very cordial and extremely efficient. We got an amazing deal and they were straight forward from beginning to end. Anyone looking for a new vehicle p More

by Gbarreto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Lama, Yehurison "Jay" Marmol, Brandon Erlichman, Gladimar "Gigi" Alvarado, Luis Becerra, Ricardo Rivera
Dec 29, 2020 -

Lexus of Orlando responded

We are pleased to hear that you had an excellent experience with Edward, Luis, Gigi, Jay and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 21, 2020

Excellent customer service from the moment you call to inquire down to after your purchase is final. This dealership is top notch and it is ran extremely well. Fair pricing, great rebate, decent trade in More

by Debbie M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian G - salesman, Brian Hendricks, Kartal Topgul, Tara Russo
Dec 28, 2020 -

Lexus of Orlando responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 19, 2020

Diana, did awesome job. She was not rushing to sell, rather she was kind and humble to answer all my questions with patience.I would recommend Diana for all of my friends. More

by Sreek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Colina
Dec 23, 2020 -

Lexus of Orlando responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 16, 2020

Diana made our car buying experience very pleasant. She took care of all our needs and made the transition from old car to new a smooth one. We will definitely be buying with her in the future. More

by Marchmommy1009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hendricks, Taybet "Tia" Siso, Diana Colina
Dec 21, 2020 -

Lexus of Orlando responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 14, 2020

Diana literally was amazing ! She is such a sweet person and she was so positive. I am so grateful to have met her she made the whole car buying process so smooth and gentle. I appreciate everything she did More

by jessicanicole1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Colina
Dec 16, 2020 -

Lexus of Orlando responded

We loved reading this review! Happy customers are our aim, and it appears Diana really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 14, 2020

Wow where can I start! From beginning to end excellent service! I Diana made this car buying experience so easy and welcoming! I told her what I was looking for and as soon as the car got to the store she More

by Today
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taybet "Tia" Siso, Ricardo Rivera, Diana Colina
Dec 16, 2020 -

Lexus of Orlando responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Diana and the rest of the Lexus Of Orlando team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

December 04, 2020

Too big for their britches. Six unreturned phone calls in two days. xxxx will freeze over before I consider buying another car from them again. A simple request and they can't even extend the professional co More

by grimreeper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alexa,, Melissa Prieto
November 29, 2020

Lexus of Orlando was excellent from start to driving off in our new SUV. Luis Becerra was very polite professional and knowledgeable of the vehicle The dealership had more inventory than any other in our J More

by Tperussault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Myrie, Brian Hendricks, Luis Becerra
Dec 02, 2020 -

Lexus of Orlando responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lexus Of Orlando! Best, Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

November 23, 2020

Gigi was paramount in ensuring that I had an amazing Gigi was paramount in ensuring that I had an amazing purchasing experience at Lexus of Winter Park. She was instrumental in scheduling my visit, set More

by Foxc2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladimar "Gigi" Alvarado
Nov 30, 2020 -

Lexus of Orlando responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

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