Back

Lexus of Orlando

Orlando, FL

3.1
197 Reviews

5725 Major Blvd

Orlando, FL

32819

Directions

By Type

197 Reviews of Lexus of Orlando

March 15, 2021

If zero stars was an option that's what I'll give Olga. She was impatient and rude. Went to Lexus of winter park next day and purchase vehicle. More

by Wil.celestin
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olga Ishchenko
Mar 18, 2021 -

Lexus of Orlando responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact Silvia Mickle at Silvia.Mickle@lexusoforlando.com.

March 09, 2021

Great buying experience. I appreciated the no pressure buying experience. Diana was great to work with. She provided timely information. She was available to answer questions. More

by janio.sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Colina
Mar 12, 2021 -

Lexus of Orlando responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

February 24, 2021

Very pleased with Lexus of Orlando. Recent purchase of RX 350 and trade in of my lease end vehicle. Gaby in Internet sales arranged for us to see Mrs. Olga, Sales Manager with our requests. Olga found a prof More

by ZENMD007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if this is the same Miguel in sales Product Specialist 5 Stars , Olga Ishchenko, Ricardo Rivera, Gabriella Garcia, Miguel Santos
Mar 01, 2021 -

Lexus of Orlando responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lexus Of Orlando, we value our customers and we look forward to seeing you on your next visit. Sincerely, Justin True Courtesy Chevrolet General Manager jtrue@courtesysd.com

February 19, 2021

Worked with 5 dealerships in central Florida on the exact car specs I was looking for. Others either tried pushing me towards colors/mileage/packages I didnt want, or flat out lied about condition of the car More

by tjsmith2789
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasalyn and Gabriella Garcia
Feb 24, 2021 -

Lexus of Orlando responded

Tj, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

February 06, 2021

Miguel was great to work with. He was very professional and knowledgeable about the car. I highly recommend him and would buy from him again. More

by DrFrazi59
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yehurison "Jay" Marmol, Gladimar "Gigi" Alvarado, Taybet "Tia" Siso, Miguel Santos
Feb 10, 2021 -

Lexus of Orlando responded

Thank you for taking the time to write this review. We couldn't be happier that you enjoyed your experience here at our dealership and that Miguel was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

February 02, 2021

Friendly, met us at the door and was willing to assist us. She asked if we were looking for a car and is used or new. Pleasant experience with her. Salesman did things we did not request due to already ha More

by Baytoncrazy7
Price
Recommend Dealer
No
Employees Worked With
Luis Jurado, Huimei "Mei" Hu
Feb 08, 2021 -

Lexus of Orlando responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact Silvia Mickle at Silvia.Mickle@lexusoforlando.com.

February 01, 2021

Wesley Noll and William Fogleman were great with excellent customer service and treat you royally with their patience and knowledge. I got far better service than any other dealership and this deale More

by amat
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sales Manager , William "Perry" Fogleman, Wesley Noll, Ricardo Rivera
Feb 04, 2021 -

Lexus of Orlando responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

January 29, 2021

I would not recommend this place to anyone! They sold me a broken car. they just wanted my money. Before purchasing the car, they told me nothing was wrong with the car. I barley made it out the parking lot More

by Sarah S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Rivera
Feb 04, 2021 -

Lexus of Orlando responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact Silvia Mickle at Silvia.Mickle@lexusoforlando.com.

January 08, 2021

I've never had a worse experience in trying to buy a vehicle. For several days I attempted to purchase a vehicle but they continued to give me excuses and then informed me "it sold to another buyer." I More

by nelskj02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Gordon, Marcus Beckford, Ricardo Rivera
Jan 14, 2021 -

Lexus of Orlando responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We are currently reviewing your comments and if you would like to provide additional information please contact Silvia Mickle at Silvia.Mickle@lexusoforlando.com.

January 07, 2021

Chris is the best in the business. I wouldn’t buy a Lexus from anyone else. It can get bad when walking into a dealerships, but not the way I was treated at Lexus. More

by Tjkress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Yurocko
Jan 12, 2021 -

Lexus of Orlando responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Silvia Mickle | Guest Relations Director | Lexus of Orlando

...
6
...