Lexus of North Miami - Service Center

Was seen promptly even though I didn’t have an appointment. My problem was solved! Everyone was professional and friendly! appointment. My problem was solved! Everyone was professional and friendly! More

Eric was very friendly and welcoming. The process there is seamless with the text message notification. This is my first Lexus so I wasn’t used to this kind of fanciness. LOL! I even miss The process there is seamless with the text message notification. This is my first Lexus so I wasn’t used to this kind of fanciness. LOL! I even missed the text because I was on my phone on Social Media. I realized 30 minutes later that my car was done. Thanks for the prompt service! More

Ronald my advisor is really great at what he does! Every time I come in, he makes sure all my services for my vehicle is being taken care of. Thank you for providing excellent customer service! Every time I come in, he makes sure all my services for my vehicle is being taken care of. Thank you for providing excellent customer service! More

Still the best shop in town. Terrific service that can’t be beat. ulk be back. Terrific service that can’t be beat. ulk be back. More

Very detailed explanation of service provided. car was ready when promised. Complimentary snack and coffee in the cafe while you wait is much appreciated. Great experience over all. car was ready when promised. Complimentary snack and coffee in the cafe while you wait is much appreciated. Great experience over all. More

Bobby is the worst service employee I have ever met. He lied constantly and tried to trick me into believing that there was more being done to my car than there actually was. He tried to trick my husban He lied constantly and tried to trick me into believing that there was more being done to my car than there actually was. He tried to trick my husband over the phone about what was being done to my car and was extremely rude to both of us. It got to the point that he became aggressive when I only wanted to know what I was being charged for and I had to ask for my car back and find somewhere else to service my car. I will never bring my car back to this dealership. I do not understand how someone like this has a job in customer service. More

Jose Figueroa was perfect for us As he also sold me my wife’s car a few years ago Give him a raise He’s great wife’s car a few years ago Give him a raise He’s great More

Terri is great. Every one else needs to be retrain with more of the customer service details Every one else needs to be retrain with more of the customer service details More

Usually it takes 2 hours to rotate tires and wash the car, but this time it took only an hour. I was super happy! car, but this time it took only an hour. I was super happy! More

Eric was great! Explained everything clearly and assisted me with the whole process in a kind way. Explained everything clearly and assisted me with the whole process in a kind way. More