Lexus of North Miami - Service Center

I made the appointment quite in advance just to make sure I get a loaner. Even though I called to verify the day before, they still didn’t have a car for me and they tried to just do the work quick and unpro I get a loaner. Even though I called to verify the day before, they still didn’t have a car for me and they tried to just do the work quick and unprofessionally. I wasted two hours there and now I have to come again because they didn’t do the work right. Even the maintenance light was not reset by them. More

Erck is awesome with explaning the work that will be done at my car and why it is important. at my car and why it is important. More

When I checked in, I asked them to take note that I smelled antifreeze and after the service repair, I still smell antifreeze. So I do not know if it was checked. It was not on my service order so I smelled antifreeze and after the service repair, I still smell antifreeze. So I do not know if it was checked. It was not on my service order so I really do not know if they checked it. More

We were promised a complimentary service for 2 years at the time of purchase and were charged full price instead - crooks!!! the time of purchase and were charged full price instead - crooks!!! More

Highly recommend a dealership. And his team do an excellent job in guest satisfaction and quality workmanship. And his team do an excellent job in guest satisfaction and quality workmanship. More

My service rep. , Eric was helpful and very courteous. The process of leaving my car, getting a loaner and later picking up my car was seamless! Great service at eve , Eric was helpful and very courteous. The process of leaving my car, getting a loaner and later picking up my car was seamless! Great service at every level! More

Our service guy was very efficient and clear about costs and how much things would cost. and how much things would cost. More

Ronald (Ronnie) was very helpful and detailed the issue but the mechanics didn't do anything in the car, it still making the grinding noise under the dash but the mechanics didn't do anything in the car, it still making the grinding noise under the dash More

It esa very soon, I had to wait just One hour. Every one is very kind Every one is very kind More

Was seen promptly even though I didn’t have an appointment. My problem was solved! Everyone was professional and friendly! appointment. My problem was solved! Everyone was professional and friendly! More