Lexus of North Miami - Service Center

People are taking care of you as soon as you show up for service. One of the best place to have your car serviced. I'll come back. service. One of the best place to have your car serviced. I'll come back. More

I had a great experience at this dealership. I had to go in for a complete new air conditioning system on my 2001 model and was very happy with the service that I received. The employee that got me started in for a complete new air conditioning system on my 2001 model and was very happy with the service that I received. The employee that got me started with everything was super friendly and explained everything before I had to make a decision on my options. I had also failed to bring my license with me that day and needed a loaner and couldn't get one without it. They had already started working on my car so I was driven back all the way to my house in downtown Miami by a super nice concierge driver. I also got a great loaner when I got back with my license. They went above and beyond what I believe many dealerships would do and I would recommend them to anyone! More

worst dealer ever, did not repair my car right and told me they do not care!!!! wrote to chairman and he just told me to go somewhere else, they just want your money, worst Lexus dealer ever!!! beware once me they do not care!!!! wrote to chairman and he just told me to go somewhere else, they just want your money, worst Lexus dealer ever!!! beware once they have you in their hook you are chop liver to them!!!! More

You guys suck for not adding my review that I wrote two weeks ago. You know, the one about you guys ripping me off on the price of a new keyfob. Where you wanted to charge me almost $600 to replace the one weeks ago. You know, the one about you guys ripping me off on the price of a new keyfob. Where you wanted to charge me almost $600 to replace the one I lost. Well guess what? I bought my new lexus from pembroke pines. It's a wonderful feeling when you walk out of a dealership after buying a car, and the feeling is not that you got a pretty good deal,but that the feeling is that I avoided a worse experience if I bought it from N. Miami lexus. I understand your survival depends on making a profit, but when you kill for it you bring upon your own demise. Thanks for making it obvious that It's a good idea to check around before you but a car, and not purchase base on geographical convenience. Tony P (From N.Miami) More

Very nice to deal with. Very prompt service work and friendly staff. I would go back and also would recommend to a friend. Friendly sales staff as well. friendly staff. I would go back and also would recommend to a friend. Friendly sales staff as well. More

The Dealership is a model to be follow, great pleace with great services, the overall instructure of the building is amazing and they have everything for your convinience when you are waiting for your car great services, the overall instructure of the building is amazing and they have everything for your convinience when you are waiting for your car More

I took my CT in for service to take care of a recall - (improper coolant concentration). At the time Mr Ladaga offered to take care of a dent not caused by the dealer. Two service visits where made to tak (improper coolant concentration). At the time Mr Ladaga offered to take care of a dent not caused by the dealer. Two service visits where made to take care of both situations. In all cases, including prior oil change visits, the fixes where performed quickly and professionally. The North Miami Lexus Team, specially Shahed, Nabila, Many, Chris and AJ at the time of the sale have been friendly, courteous, knowledgable and professional. Two thumbs up for an excellent service! I will continue to come back and will recommend the dealer to colleagues and friends. And yes, my next new car will be a Lexus. More

The service staff bends over backwards to make sure that everything was taken care of and done very well. I would definitely recommend them to anyone. everything was taken care of and done very well. I would definitely recommend them to anyone. More

The collision department is awful!!!!!! People are nice, but the quality is so bad. I bought a new car from them and had an accident months later. I went there for repair. They told me it would tak but the quality is so bad. I bought a new car from them and had an accident months later. I went there for repair. They told me it would take them 10 days to finish the job and the car will look like brand new. Then in 3 weeks they called me and said the car is ready to go. i went there. However, the job was not done. There were still scratches here and there.They did not even stick the little thing to the front shield window. They did not even wash my car, not even outside. I requested them to take care of the scratches. They told me i can pick it up the next day, but they called me at 5:30pm next day and asked to pick it up. I did not have time. then they told me to pick it up at 8:00am the next morning, which was a Saturday. i went there to pick it up the second time, but the job is not done yet. There were scratches. I requested them to do it again. They took it back and i was waiting. When it came back, still has it somewhere else. They took it back again. They took care of where I pointed out, but they did not wash my car at all. I took my car home. But i found scratches again between front bumper and the big light. Besides, the replaced two doors, the front one on passenger side, they did not stick the plastic thing to the window. the back door inside, they did not stick the plastic thing to the window. If you dont pay attention, you wont find it. How i found it was when I was driving, i can hear the wind sound inside my car, which was because they did not stick the window with the plastic thing. More