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Lexus of North Miami - Service Center

North Miami, FL

4.5
914 Reviews
Today: 7:30 AM - 6:00 PM Closed Now
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914 Reviews of Lexus of North Miami - Service Center

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August 22, 2019

Perfect experience. I had a perfect experience and this is my 4th Lexus. Victor listened to my specific requests and they were accomplished. All in a reasonable timeframe More

by Sapin lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
VICTOR
Aug 31, 2019 -

Lexus of North Miami responded

Hello, it's experiences like yours that really keep us motivated! We hope you have a great day!

August 14, 2019

Overpriced service Not very good. Service took hours, not accurate estimate. A lot more than I expected. Plus a call telling that they have to change the 4 tires NOW. Th More

by HLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont now
August 12, 2019

Excellent service It was a pleasure to visit Lexus of North Miami, Mr Rahmani was excellent, service was made and finished ahead of time, Thank you very much More

by Ellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 14, 2019 -

Lexus of North Miami responded

Hi Ellis, thank you so much for your positive comments about Lexus of North Miami! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2019

Disrespectful My girlfriend brought my car in because the car was making a strange noise sounding like it’s coming from the engine. I come to pick up and the tell m More

by Joncastilla91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Harvey Gonzalez
Aug 31, 2019 -

Lexus of North Miami responded

We are disappointed to hear that you did not have a more positive experience with us at Lexus of North Miami. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (305) 372-1400. We look forward to hearing from you.

August 10, 2019

The first service for new car In December we are leased our second Lexus car at North Miami dealerships. Both times our sales person was Jeff Brooks. He is great! This time we hade More

by Tatiana Solovieva 2019
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Brooks
Aug 14, 2019 -

Lexus of North Miami responded

Tatiana, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of North Miami. Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2019

Great!! I only went in for an oil change and Ryan informed me I had a recall on a fuel pipe. I was given a loaner car until the pipe was fixed. Great service! More

by RoseCha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Rovira
Aug 14, 2019 -

Lexus of North Miami responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2019

Car Service Maintenance My service advisor is excellent but the car wash was not good. The rims of the wheel remained dirty. The business office explained to me the prices. More

by bangot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
Aug 14, 2019 -

Lexus of North Miami responded

Hello, we appreciate you taking the time to give us your feedback. If you have further questions, please give us a call at your earliest conveniences so we may be able to assist you. Thank you, and we hope you will consider us again in the future.

August 06, 2019

dynamic and effective From when you enter until you leave the attention is very professional and agile. Mauricio Galvan with his kindness and experience makes you feel rel More

by Lexus2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Galvan
Aug 07, 2019 -

Lexus of North Miami responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2019

Victor the advisor was very professional. My experiences with Lexus of North Miami have always been AWESOME! I would recommend anyone who's looking to purchase a vehicle to go to Lexus for a g More

by HappyHappy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Victor
Aug 02, 2019 -

Lexus of North Miami responded

Thank you so much for your positive comments about Lexus of North Miami! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2019

Complete service in a very relaxed atmosphere Clean, well organized service center, where waiting is a please ! Quality of the work is good and you receive your car back clean and in a short tine More

by Pieter Bakker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Lexus of North Miami responded

Thank you for sharing your thoughts, Pieter! We are happy to hear that you had a positive experience with us! We sincerely value your business and look forward to your next visit.

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