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Lexus of North Miami - Service Center

North Miami, FL

4.5
1,025 Reviews
Call Service Center (305) 372-1100

1,025 Reviews of Lexus of North Miami - Service Center

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October 13, 2024

ERIC AND NED ARE AMAZING. THEY DEFINITELY ENSURED I HAD A GREAT EXPERIENCE AT LEXUS. More

by Brenjose
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
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Oct 15, 2024 -

Lexus of North Miami responded

Brenjose, thank you for leaving Lexus of North Miami a five-star review! We are happy to hear that Eric and Ned continue to be amazing. See you next time!

October 12, 2024

Arrived without appointment with brand new GX 550 less that 300 miles. Identified noise as bring roof rack More

by JAMESLAFLAMME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Adegbayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Lexus of North Miami responded

James, we're glad our team at Lexus of North Miami could quickly identify the issue with your Lexus GX 550. If you need further assistance, feel free to reach out anytime!

October 12, 2024

Always goes the limit to make my visit worthwhile. The car is cared for in a timely fashion, detail outline of the price very curtious More

by SKRECAREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Garcia
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Oct 15, 2024 -

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami made your visit worthwhile and provided courteous service. Thank you for sharing your experience with us!

October 12, 2024

Every time I get to this dealership the wait time is longer and longer. I got there at 8 am and didn’t leave until 12:30-45pm. That is a ridiculous amount of time to wait. Being proactive with the custo More

by Patriciat81693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Oct 15, 2024 -

Lexus of North Miami responded

Patricia, I apologize for the extended wait time you experienced. We strive to provide timely service and appreciate your feedback on how we can improve our customer experience. If you'd like to discuss this further or have any other concerns, please feel free to reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

October 11, 2024

Fast and Excellent Service center! Total worth the drive to have my car serviced there. More

by MISIE515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Zavala
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Oct 15, 2024 -

Lexus of North Miami responded

Thanks so much for your support! We look forward to your next visit to Lexus of North Miami!

October 11, 2024

Service was great and I waited for my car which was good timing. The waiting room was comfortable and service was good. More

by mlharv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demon in #5 and Robert Cox
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Oct 11, 2024 -

Lexus of North Miami responded

We're delighted to hear that you had a comfortable and timely experience at Lexus of North Miami. Thank you for sharing your positive feedback about our service!

October 10, 2024

Andrew in sales and Bobby in service are excellent. I can always rely on them for their expertise and I trust what they tell me. Thank you! More

by STEPHY1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Lexus of North Miami responded

Thank you for your trust and support! We're delighted to hear that Andrew and Bobby have provided excellent service at Lexus of North Miami. We look forward to assisting you again in the future!

October 10, 2024

Excellent work and great job n fast great dealer, recommend to everyone, the advisor do great job More

by porfirioh305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Garcia
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Oct 10, 2024 -

Lexus of North Miami responded

Thank you for your confidence in Lexus of North Miami, and for your business. We are grateful to have you as a customer!

October 10, 2024

lev was great, set appointment with jonathan, hadme in and out in 30 minutes. jose from used cars also called me back promptly from a morning message i left and followed up to make sure i was satisfied, a More

by holn18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lev, jonathan and jose from used cars
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Oct 10, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're delighted to hear that Lev, Jonathan, and Jose provided efficient and attentive service. We appreciate your feedback and look forward to serving you again in the future!

October 10, 2024

from the moment you drive in, it feels like professionalism. service advisor took me right away and was super efficient. Loaner was waiting for me. Great experience. More

by markh14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Lexus of North Miami responded

Mark, we're delighted to hear about your great experience at Lexus of North Miami! Our team strives for efficiency and professionalism in every interaction. Thank you for sharing your feedback!

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