Lexus of North Miami - Service Center
North Miami, FL
771 Reviews of Lexus of North Miami - Service Center
Service rep Mauricio I just recently visited Lexus of North Miami for service and I have to say every time my service rep Mauricio creates the wow factor with his 5star se I just recently visited Lexus of North Miami for service and I have to say every time my service rep Mauricio creates the wow factor with his 5star service! More
Service Always a pleasure doing business with the service department. Staff is professional, prompt and efficient. Analysis of existing areas of concerns with Always a pleasure doing business with the service department. Staff is professional, prompt and efficient. Analysis of existing areas of concerns with recommend as tons was addressed before work performed. More
Excellent service Service was excellent, very professional and a nice experience, Jevel was outstanding, he was very fast and delivered everything before time, Thank yo Service was excellent, very professional and a nice experience, Jevel was outstanding, he was very fast and delivered everything before time, Thank you very much More
Guard your USB cables because they will get stolen Everything was great with my service until I went to plug in my phone & one of my USB in my double charger was missing. My husband & I both were char Everything was great with my service until I went to plug in my phone & one of my USB in my double charger was missing. My husband & I both were charging our phone when we dropped our SUV off. Your detailers are thiefs!!! Without a doubt. Will go to Pembtoke Pines or JM Lexus next time for service & purchase of my new Lexus. Must have trust with a dealership. More
Drove in w/o appointment was seen. It’s always a pleasure. Friendly Dealrship and very helpful staff. Valentine Mackenzie has always been wonderful. If you are looking for a lifetime It’s always a pleasure. Friendly Dealrship and very helpful staff. Valentine Mackenzie has always been wonderful. If you are looking for a lifetime relationship with a Salesmen. Go visit Valentine. You won’t go anywhere else. Enjoy! More
Awesome customer service Zoe kept me up to date from start to finish without me having to call. She was extremely on point which I liked very much Zoe kept me up to date from start to finish without me having to call. She was extremely on point which I liked very much More
Perfect service experience While your car is being serviced, you can sit in the living room and relax or do some catch up reading. If you’re more active, use the gym or have a h While your car is being serviced, you can sit in the living room and relax or do some catch up reading. If you’re more active, use the gym or have a haircut, manicure, pedicure. All under same roof. Do not forget to taste complimentary beverages and snacks. More
Stay Away From Used Department I have been bringing my car in for service for a few years. My first staff member that I met was Bobby Rahmani. It is only because of him that I con I have been bringing my car in for service for a few years. My first staff member that I met was Bobby Rahmani. It is only because of him that I continue to frequent the location. He is very friendly, outgoing and I believe honest. That is not what I found with used cars. I found them to be dishonest in their dealing. I mentioned this to Bobby and he wanted me to discuss it with the Used Car Manager. He asked the manager to call me but he never did. I took my car in for service yesterday and Bobby was great yesterday. I decided to test drive an 2019 es 350. The ladies in front were great as Billy Bramley the Product Specialist. He was excellent. I have dealt with two terrible dealers in my life, and three great ones. Particularly, Agincourt Autohaus and Bredemann Lexus. The two terrible ones, made me switch car brands. In each case those dealers won the battle but lost the war. Agincourt Autohaus and I had one major incident, and because of the way they handled it, I stayed with Audi’s and them. If I buy a Lexus, I am unsure if I would buy it here. More
Javel is exellent. Javel fulfills my expectation to attend me with the Maintenence of my car.there no better place full of confidence to take my car for maintenance. Javel fulfills my expectation to attend me with the Maintenence of my car.there no better place full of confidence to take my car for maintenance. More
Super service Everyone is courteous and helpful. Environment is clean, professional and peaceful. My car is washed after servicing. I am very pleased with the serv Everyone is courteous and helpful. Environment is clean, professional and peaceful. My car is washed after servicing. I am very pleased with the service I received. More