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Lexus of North Miami - Service Center

North Miami, FL

4.5
771 Reviews

771 Reviews of Lexus of North Miami - Service Center

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October 24, 2018

Service rep Mauricio I just recently visited Lexus of North Miami for service and I have to say every time my service rep Mauricio creates the wow factor with his 5star se More

by Anthony09475
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez, Mauricio Ferreira
Oct 24, 2018 -

Lexus of North Miami responded

Thank you Anthony!

October 23, 2018

Service Always a pleasure doing business with the service department. Staff is professional, prompt and efficient. Analysis of existing areas of concerns with More

by Jackie Le see is
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio, and loaner office.
Oct 24, 2018 -

Lexus of North Miami responded

Thank you Jackie!

October 20, 2018

Excellent service Service was excellent, very professional and a nice experience, Jevel was outstanding, he was very fast and delivered everything before time, Thank yo More

by Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jevel
Oct 22, 2018 -

Lexus of North Miami responded

Thank you Ellis!!!

October 20, 2018

Guard your USB cables because they will get stolen Everything was great with my service until I went to plug in my phone & one of my USB in my double charger was missing. My husband & I both were char More

by GotMyUSBstolen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
My rep was Mauricio.
October 19, 2018

Drove in w/o appointment was seen. It’s always a pleasure. Friendly Dealrship and very helpful staff. Valentine Mackenzie has always been wonderful. If you are looking for a lifetime More

by LexusAlltheWay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Arcon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Bukhari
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Val McKenzie
Oct 19, 2018 -

Lexus of North Miami responded

Thank you!

October 19, 2018

Awesome customer service Zoe kept me up to date from start to finish without me having to call. She was extremely on point which I liked very much More

by Emanna1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe green
Oct 19, 2018 -

Lexus of North Miami responded

Thank you!

October 16, 2018

Perfect service experience While your car is being serviced, you can sit in the living room and relax or do some catch up reading. If you’re more active, use the gym or have a h More

by Lecuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Val McKenzie, Harvey Gonzalez
Oct 16, 2018 -

Lexus of North Miami responded

Thank you Lecuy!

October 10, 2018

Stay Away From Used Department I have been bringing my car in for service for a few years. My first staff member that I met was Bobby Rahmani. It is only because of him that I con More

by ChicagoSid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Bramley
Oct 10, 2018 -

Lexus of North Miami responded

Hi Sid and thank you for your review. We are so happy Bobby is treating you well, but sorry to hear about your experience in used cars. My name is Allyson and I am the customer relations coordinator here. Feel free to give me a call if you would like to discuss your situation further. My direct number is 786-528-3871.

October 08, 2018

Javel is exellent. Javel fulfills my expectation to attend me with the Maintenence of my car.there no better place full of confidence to take my car for maintenance. More

by Gigi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jevel aluart
October 03, 2018

Super service Everyone is courteous and helpful. Environment is clean, professional and peaceful. My car is washed after servicing. I am very pleased with the serv More

by Chrissy D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Galvan - Service Dept., Val McKenzie
Oct 03, 2018 -

Lexus of North Miami responded

Thank you Chrissy!

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