Lexus of North Miami - Service Center

Excellent service. He kept me informed by text all that was recommended to repair on my vehicle which was quite a lot and even found me a discount. I had a few question He kept me informed by text all that was recommended to repair on my vehicle which was quite a lot and even found me a discount. I had a few questions and he replied back. immediately and notified me 2 days later that my car was ready for pick up. Simply the best! More

Semon is always great. Hardly no wait time. Service was completed expeditiously. Pick up was effortless. Hardly no wait time. Service was completed expeditiously. Pick up was effortless. More

Bobby is the BEST! He is always taking care of every little detail of my car and is such a nice experience to visit him. He is very knowledgeable on technical topics an He is always taking care of every little detail of my car and is such a nice experience to visit him. He is very knowledgeable on technical topics and such a great person! More

Employees at the dealership were professional and welcoming. They made you feel special especially Jonathan from service and Mr Nelson welcoming. They made you feel special especially Jonathan from service and Mr Nelson More

Bobby was very helpful with servicing our vehicle. Also we did not have to wait long. Also we did not have to wait long. More

I was disappointed with the service this time. I asked for my car to be washed and vacuumed, and the service representative said that it is the standard to do so. When I got my car, they did not I asked for my car to be washed and vacuumed, and the service representative said that it is the standard to do so. When I got my car, they did not vacuum the interior. I was in a rush and just left. Not the Lexus standard. More

I went for a tint install on the windows of a brand new 2025 vehicle, when i received my car back, there were several scratches on the car. There seems to be no quality assurance or checks to verify the ca 2025 vehicle, when i received my car back, there were several scratches on the car. There seems to be no quality assurance or checks to verify the car was being returned the same way as it arrived. In addition, there was dirt and what appeared to be either bird xxxxxxxxx or sap from trees , don't know which, the car was dirty with dust and not dried properly. a rag and a check would have prevented this from happening. When this was brought to the attention of the service manager it was all taken care of but there should be some preventive measures in place for it to not happen again. Look forward to getting my car serviced at Lexus of North Miami for redemption. More

Dishonest. My Lexus went in drivable and could not leave drivable. They made it so the tire that we drove in on was no longer operable. They then tried to sel My Lexus went in drivable and could not leave drivable. They made it so the tire that we drove in on was no longer operable. They then tried to sell tires that Firestone had for $800 to us for $1200. wr had to put on the 80 mile spare and drove out to Firestone. There were other items we wanted them to check, I sent my daughter… it appears sexist as they tried to charge her $150 each time they would assess any concern. Air bag light—$150, brakes $150 times 4. Sent my son in law and they changed their tune. I have bought and have had over 6 Lexus cars over the country and this is by far NOT A TRUE REPRESENTATIVE LEXUS DEALERSHIP/ SERVICE CENTER. More

Bobby consistently delivers first-class service. He communicates clearly and is easy to work with. Thank you! He communicates clearly and is easy to work with. Thank you! More

Excellent service and as usual Bobby was very kind and willing to listen to our request, willing to listen to our request, More