Lexus of North Miami - Service Center
North Miami, FL
684 Reviews of Lexus of North Miami - Service Center
Very knowledgeable and made me feel comfortable Great service . Very easy in and out !! And very knowageable! Made me feel comfortable and made me feel welcomed as always! My family loves Richard Great service . Very easy in and out !! And very knowageable! Made me feel comfortable and made me feel welcomed as always! My family loves Richard . We have had 4 Lexus cars, because the experience we have with him! More
Great Customer Service I love coming here! My rep Bobbi always answers any questions I have and is always professional and helpful! I enjoy relaxing in the cafe while waitin I love coming here! My rep Bobbi always answers any questions I have and is always professional and helpful! I enjoy relaxing in the cafe while waiting for my car and it comes back washed and clean! More
I am so so happy that I used LEXUS...the repair was done to My service advisor was just terrific..She is full of personality, and very caring..I just love her. The bottom line she continued to advise me and ma My service advisor was just terrific..She is full of personality, and very caring..I just love her. The bottom line she continued to advise me and made sure the job was done beautifully.as it is.. THANK YOU THANK YOU LEXUS OF NORTH MIAMI you certainly do live up to your reputation. More
Always provides excellent service ! We feel taken care of ! Loved the service that was provided when I needed my car serviced ! I chose to come in at 730 am ! I could wait the hour that was needed or use a loa Loved the service that was provided when I needed my car serviced ! I chose to come in at 730 am ! I could wait the hour that was needed or use a loaner ! I chose to wait and was served coffee and bagels ! Everyone was very friendly and helpful! More
Had un-anticipated issue arise My service advisor (Jevel) handled a unexpected issue w/ my vehicle professionally & courteously. He resolved my problem fully & in a timely fashion. My service advisor (Jevel) handled a unexpected issue w/ my vehicle professionally & courteously. He resolved my problem fully & in a timely fashion. Yairon was honest & professional in discussing my purchase & lease options. Yairon did not come across as pushy or "full of it" like many do in the car sales arena. I would be happy to work w/ him in the future. More
Ist level maintenance I have one complaint regarding my service experience. After the mechanic completed my oil change and tire rotation. The car was returned to me half wa I have one complaint regarding my service experience. After the mechanic completed my oil change and tire rotation. The car was returned to me half washed. More
Courteous and professional Communicated properly, kept, informed and a small hassle at the beginning because I didn’t have the insurance. That created an unnecessary delay. I wi Communicated properly, kept, informed and a small hassle at the beginning because I didn’t have the insurance. That created an unnecessary delay. I will have the insurance handy the next time. The driver was very respectful n professional More
Repairs were done quickly with great aeevice Zoe In the collision Department at North Miami Lexus was great. I highly recommend North Miami Lexus In Florida. I would look for her again Zoe In the collision Department at North Miami Lexus was great. I highly recommend North Miami Lexus In Florida. I would look for her again More
Very good experience I went in for my regular maintenance. Staff was courteous and helpful. I was able to use the gym and massage chair. Very pleasant. My time was well sp I went in for my regular maintenance. Staff was courteous and helpful. I was able to use the gym and massage chair. Very pleasant. My time was well spent. Killed several birds with one stone. More
Never return phone calls. Don't answer phone. Three messages left over 4 weeks unanswered. Multiple calls referred to number that was never answered. Tried to get a simple answer to a question abo Three messages left over 4 weeks unanswered. Multiple calls referred to number that was never answered. Tried to get a simple answer to a question about my vehicle but no one ever responded. Will go elsewhere in the future. More