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Lexus of North Miami - Service Center

North Miami, FL

4.5
771 Reviews

771 Reviews of Lexus of North Miami - Service Center

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March 21, 2019

Excelent All the staff in Lexus is highly qualified treating customers and always willing in a very friendly way to make your experience in Lexus much nicer. More

by Socram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Lexus of North Miami responded

Thank you Socram!

March 20, 2019

Amazing service Reinaldo Berroa and Harvey Gonzalez help me yesterday with an urgent that I had. They were really helpful, great communication and makes me feel comfo More

by Jenula25
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey Gonzalez
Mar 22, 2019 -

Lexus of North Miami responded

Thank you!

March 08, 2019

Expected better service Took two hours just to have tires rotated/ adjusted. Was never notified car was ready . Car was not clean upon return even though they Advertise More

by Neustat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None listed
February 21, 2019

Was there for a recall. I went to the dealership because my car was recalled. I Waited for about 1.5 hours until it was completed. The chairs were extremely comfortable and t More

by Kids77
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny in service. He’s great.
Feb 25, 2019 -

Lexus of North Miami responded

Thank you!

February 19, 2019

Their service Rocks I am beyond please with the customer service I received. I was helped by Zoe in the service shop and she called me daily with updates on my car which More

by Mine blown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe
Feb 21, 2019 -

Lexus of North Miami responded

Thank you!

February 18, 2019

Your staff was professional and the job was done well. It was a very good experience. The job was done and completed well. I have nothing else to say. Your company provides a good service. More

by Fredericka r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey Gonzalez
Feb 19, 2019 -

Lexus of North Miami responded

Thank you Fredericka!

February 13, 2019

Excelente Mauricio is very professional And educated , knows How to treat people! Also the employees who receive the car there are nice and the girls that ret More

by Harold57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Galvan
Feb 13, 2019 -

Lexus of North Miami responded

Thank you Harold!

February 08, 2019

Maintenance I was very pleased with the service and efficiency of the service provided!! Maintenance was done really quick!! The dealership is very clean and orga More

by Aron
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Lexus of North Miami responded

Thank you Aron!

February 06, 2019

1st Service Brought car in for its first service. Waiting time to be booked in, was very short. While waiting for the car I got complimentary lattes and mini bage More

by Shirlean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Feb 07, 2019 -

Lexus of North Miami responded

Thank you Shirlean!

February 04, 2019

Too many young people They check the air of the tires and miss place 1 of the valve caps. It is a bad service, I do not if I come back . More

by Maria7133
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mauricio Garban
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