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Lexus of North Miami - Service Center

North Miami, FL

4.5
1,030 Reviews
Call Service Center (305) 372-1100

1,030 Reviews of Lexus of North Miami - Service Center

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November 17, 2024

Very professional people working in service and very reliable very happy with the service Lexus of North Miami Beach More

by muchnikl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lexus of North Miami responded

We're pleased you had a positive experience with our service team at Lexus of North Miami. Thank you for your kind words and support!

November 17, 2024

I always got my car service at this dealer this is my second Lexus never had an issue always got a loaner when it was time to get my car service made an appointment to get a loaner and there was none ava More

by darsha.hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan
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Nov 18, 2024 -

Lexus of North Miami responded

Darsha, I apologize for the inconvenience you experienced during your recent service visit. We strive to provide a seamless experience and it's disappointing to hear we fell short this time. Please feel free to reach out if you'd like us to address any further concerns or questions you may have. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 17, 2024

Wait was too long. Very hard to find service mgr. Service itself was very good More

by pharmon47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lexus of North Miami responded

We expect more than a 3-star experience for our customers and I am sorry to see we let you down. I'd like the chance to make this right. Would you please contact me when you have a chance so that I may help? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

November 17, 2024

Babak managed this service call efficiently and expertly. He kept me informed during the process and explained my options clearly. Outstanding experience. More

by DNASS140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Lexus of North Miami responded

We're delighted to hear that Babak provided an outstanding experience during your service call at Lexus of North Miami. Keeping you informed and explaining options clearly is what we strive for. Thank you for sharing this feedback!

November 17, 2024

The service on my car was absolutely impeccable, exceeding all my expectations with professionalism, precision, and efficiency. More

by trudybendayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Nov 18, 2024 -

Lexus of North Miami responded

Trudy, we're delighted to hear that our team at Lexus of North Miami exceeded your expectations with impeccable service. Thank you for sharing your experience!

November 17, 2024

Bobby is an exceptional service representative. He is efficient, knowledgeable and works very hard to accommodate the needs of the customer More

by JOHNNIEBOXTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Lexus of North Miami responded

Johnnie, thank you for recognizing Bobby's hard work and dedication at Lexus of North Miami! We're delighted to hear he provided such exceptional service.

November 17, 2024

This team is amazing and have the best customer support for customer with demanding schedules More

by zalmanzar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lexus of North Miami responded

This review is gratifying to read! Thank you for choosing Lexus of North Miami and for sharing your experience. Drive safely!

November 16, 2024

My experience at Lexus is ALWAYS a pleasure dealing with Bobby who makes it a pleasure More

by MINDI LEA FORER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lexus of North Miami responded

We are glad to hear that Bobby has provided excellent service. Thank you for being part of the Lexus of North Miami family!

November 15, 2024

Easy to make an appointment and very efficient. My Service Agent Bobby is simply the best I’ve ever used. More

by BOBBACHAND1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Lexus of North Miami responded

We're delighted to hear that Bobby provided you with such efficient service at Lexus of North Miami! Thank you for sharing your experience, and we look forward to assisting you again in the future.

November 15, 2024

Good service. Bobbie is the best. He is professional attentive and excellent communicator. Accommodations superb. More

by PJHOME01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

Lexus of North Miami responded

We're delighted to hear that Bobbie provided you with such excellent service at Lexus of North Miami. Thank you for sharing your experience!

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