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Lexus of North Miami - Service Center

North Miami, FL

4.5
773 Reviews

773 Reviews of Lexus of North Miami - Service Center

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May 01, 2019

Great service Benny Zavala service consultant has been very helpful and great service, I had been with other service consultants and he is the best. Thank yo More

by Williamkoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benny Zavala
May 10, 2019 -

Lexus of North Miami responded

Thank you William!

May 10, 2019 -

Lexus of North Miami responded

Thank you William!

April 25, 2019

Service and Sales experience My experience with Jevel Aluart from Service and Val McKenzie from Sales was fantastic in every way. Incredibly courteous, professional, helpful and k More

by Muriel Steinhorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jevel Aluart, Val McKenzie, Harvey Gonzalez
Apr 26, 2019 -

Lexus of North Miami responded

Thank you Muriel!

April 24, 2019

Maintenance Needed my oil change and the usual maintence done. As usual, the guys at Lexus North Miami takes care of you. I drop my car off, run errands, come bac More

by JHall
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mauricio Galvan
Apr 26, 2019 -

Lexus of North Miami responded

Thank you!

April 23, 2019

Great Service Advisor. I just bought a Lexus GS 350. My service advisor, Victor, happened to own the exact year and model. He took his time to teach me the proper way to ser More

by Carguy1$
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Apr 26, 2019 -

Lexus of North Miami responded

Thank you!

April 17, 2019

Excellent service!! I was very happy with the service I experienced at your shop!! Mr Ed Rubenfeld was extremely helpful and kept me informed as to what the status of my More

by 2457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2019 -

Lexus of North Miami responded

Thank you!

April 01, 2019

Alegria Tienen un ambiente muy acogedor y sus empleados son eficientes, conocen su trabajo, son amables y de veras te sientes como en casa . Todos te hacen s More

by CamryVilma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roman Santana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harvey Gonzalez
Apr 02, 2019 -

Lexus of North Miami responded

Gracias!

March 29, 2019

Recommend unneeded service and returned Car dirty They returned my car with the floor mat soiled with dirt and grease. I just had my floor mats cleaned the day before. I have pictures. They also said More

by SM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2019

Excellent experience Service is always handled professionally and efficiently. Facilities are outstanding and make waiting time a pleasure. Mauricio is courteous, accomoda More

by DencoKam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Val McKenzie, Mark Ricciardi
Mar 28, 2019 -

Lexus of North Miami responded

Thank you!

March 28, 2019

New or Used When your car is used the major car dealership may not be the answer. Repairs for my vehicle if accepted would have ranged between $949 to $3000. Were More

by DDWusedcar03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor and Mauricio
Apr 02, 2019 -

Lexus of North Miami responded

Hi there, my apologies for your experience with us. My name is Allyson and I am the Customer Relations Coordinator here at Lexus of North Miami, my direct number is 786-528-3871. I have addressed your issue with our General Sales Manager, Sean Kamal. We would love to assist you and make your situation right so please give me a call if you would like to discuss your situation further.

March 27, 2019

Collision Service. Good service. Car ready upon my arrival for pick up. Timely updates during repair. Time for repair was a little long. Great collision team & knowled More

by Wlhjr5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leah in Collision
Mar 28, 2019 -

Lexus of North Miami responded

Thank you!

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