Lexus of North Miami - Service Center

Oil change Take 2 hours on Mondays Seems like every time different price on oil change. Not sure it’s normal. Benny was good service manager Will recommend Take 2 hours on Mondays Seems like every time different price on oil change. Not sure it’s normal. Benny was good service manager Will recommend but take too long for oil change I had to choose sales person which I don’t know and picked randomly More

My car continue with te same issues Very hard to maneuver in turns, press the accelerator and does not response. It seems to be an issues with the steering wheel. I reported to the dea Very hard to maneuver in turns, press the accelerator and does not response. It seems to be an issues with the steering wheel. I reported to the dealer and they simple don’t care. Also customer service has room fo improvement in all areas. I was told this could be a manufacture issues, all well to me bad for me te car is only 9 month old, lexus of north Miami I will NOT lease another car from you again. More

Attendant time, good. Service Description, poor Person that receive car, angry no nice. When the car is ready, nobody explian in detail the service made. The attention wash is bad, without minimum o Person that receive car, angry no nice. When the car is ready, nobody explian in detail the service made. The attention wash is bad, without minimum of detail, dirty and wet in many place The printer in cashier not running (best and ecological action is send an email). Constructive opinion for that the service will be better. More

Perfect experience. I had a perfect experience and this is my 4th Lexus. Victor listened to my specific requests and they were accomplished. All in a reasonable timeframe I had a perfect experience and this is my 4th Lexus. Victor listened to my specific requests and they were accomplished. All in a reasonable timeframe. Everything was as I always expect and get, with Lexus. More

Disrespectful My girlfriend brought my car in because the car was making a strange noise sounding like it’s coming from the engine. I come to pick up and the tell m My girlfriend brought my car in because the car was making a strange noise sounding like it’s coming from the engine. I come to pick up and the tell me the car is making noise from engine. I’m like thanks I knew that. Then they tell me ok that’ll be $182.00. But you didn’t do anything and you told me what I already knew. Well if you want us to tell you what the problem is it’ll be more money. So I paid for you to tel me nothing I didn’t know. Oh ok thanks. More

Excellent service It was a pleasure to visit Lexus of North Miami, Mr Rahmani was excellent, service was made and finished ahead of time, Thank you very much It was a pleasure to visit Lexus of North Miami, Mr Rahmani was excellent, service was made and finished ahead of time, Thank you very much More

The first service for new car In December we are leased our second Lexus car at North Miami dealerships. Both times our sales person was Jeff Brooks. He is great! This time we hade In December we are leased our second Lexus car at North Miami dealerships. Both times our sales person was Jeff Brooks. He is great! This time we hade the first service. We like this place and staff because staff are always friendly, honest, and professional, and place is peaceful and welcome. More

Car Service Maintenance My service advisor is excellent but the car wash was not good. The rims of the wheel remained dirty. The business office explained to me the prices. My service advisor is excellent but the car wash was not good. The rims of the wheel remained dirty. The business office explained to me the prices. More