Lexus of North Miami - Service Center

BEWARE OF SERVICING YOUR VEHICLE AT THIS LOCATION! I purchased a brand new Lexus here late last year and had a great experience and love my car. I recently had my first service done. The driver that p I purchased a brand new Lexus here late last year and had a great experience and love my car. I recently had my first service done. The driver that picked up my vehicle said he accidentally scratched it and will have it repaired which they did. 2 weeks later my insurance called me asking for my insurance policy information for the car “I hit”. Apparently the driver went shopping at a Walmart miles away from the dealership and the drop off location, hit a parked car there and left. Police were called to the scene. Lexus offered as compensation for this ordeal 2 free services. Wow. I have a brand new car, with less then 5k miles on it with an accident on its record. And they are offering me 2 free services. Not to mention it was taken to run errands without my permission. No words with how wrong this whole situation is!!! Do not bring your car here! Absolutely awful! More

Benny is the best service advisor ever Just amazing Fast Really comfortable place to wait for your car Thank you Lexus of north Miami Fast Really comfortable place to wait for your car Thank you Lexus of north Miami More

The worse dealership. Service dept is horrible. Brought car in a 8 it’s after 5 abs they say I need to wait another 30 minutes after working all day. This is not the first Service dept is horrible. Brought car in a 8 it’s after 5 abs they say I need to wait another 30 minutes after working all day. This is not the first time this has happened. Think of another dealership and forget Lexis of N. Miami. I have been a customer for over 25 years and it keeps getting worse More

Everything was good, Benny the best, Richard the best too, excellent dealer, excellent service.The appointment was on time. too, excellent dealer, excellent service.The appointment was on time. More

Horrible service by Ronald and team. Not listening to the customer at all. They talk down at you, and make you feel like you don’t know what you are talking about. Not listening to the customer at all. They talk down at you, and make you feel like you don’t know what you are talking about. More

Very nice & courteous dealership. Very organized. Our service person (RONALD CAMPOS) was a pleasure to work with he told us the situation & released the car as promised. Highly recom Very organized. Our service person (RONALD CAMPOS) was a pleasure to work with he told us the situation & released the car as promised. Highly recommend this dealership & service person. Thank you Mr. Buddy Shalam More

Friendly and efficient. I was provided a loaner vehicle while mine was being serviced. Service representative was very professional. I was provided a loaner vehicle while mine was being serviced. Service representative was very professional. More

Barak and Lexus of North Miami are always excellent. Going there since moved to Mismi Going there since moved to Mismi More

I had the pleasure of servicing my 2018 RX 350 yesterday. I had the pleasure of meeting and speaking to Ed Rubenfeld. service manager. I had an issue which he resolved quickly to my satisfaction. He is the B I had the pleasure of meeting and speaking to Ed Rubenfeld. service manager. I had an issue which he resolved quickly to my satisfaction. He is the BEST service manager that Lexus has. Thanks again for your help, Howard Jacobowitz More

Always excellent service and attention when I come in for service. Benny is a pleasure to work with. service. Benny is a pleasure to work with. More