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Lexus of North Miami - Service Center
North Miami, FL
783 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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783 Reviews of Lexus of North Miami - Service Center
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September 14, 2024
The best in miami, Lexus of north Miami is the best, I love this place love this place More
by paulomartha
Verified Customer
September 13, 2024
Staff was very helpful and courteous. They provided an estimate quickly and the work was completed within the quoted timeframe. They provided an estimate quickly and the work was completed within the quoted timeframe. More
by GARMDG
September 12, 2024
I was told that the 5K and second key seevice would take one hour and 45 min. I was there over three hours and did not receive my second key, and then was told I would need to return yet another day for an one hour and 45 min. I was there over three hours and did not receive my second key, and then was told I would need to return yet another day for an estimated one hour and 30-minute appt. I never received any updates from my service provider until I asked and followed up. More
by DULCESTEPHENS
Employees Worked With
Eric
September 11, 2024
I would like to thank Bobby for always providing good customer service. Most important Bobby listen, when I inform him about my car. customer service. Most important Bobby listen, when I inform him about my car. More
by CAMPOSSHARON1512
Employees Worked With
September 07, 2024
Ronald Campos, his efficient service and spectacular collaboration!!! He is dedicated to solving or answering the client's concerns!!! And he keeps you informed of the service even if he sends you a tex collaboration!!! He is dedicated to solving or answering the client's concerns!!! And he keeps you informed of the service even if he sends you a text message from the company, he calls you to let you know if there is a change and if it is okay or if something extra needs to be done to the car!! Extremely pleased!! MARILIN VIOLA my car NX 250 More
by MARILIN VIOLA
Employees Worked With
RONALD CAMPOS servicios de carro
May 21, 2024
Such a diverse and dynamic set of individuals that work at the North Miami location. They are courteous, knowledgeable and structured. They have a system in place that does not have you running around lost at the North Miami location. They are courteous, knowledgeable and structured. They have a system in place that does not have you running around lost and confused. They give you a sense of security and a resolution to whatever issue you are coming in with. The service department is super amazing and especially my service consultant Eric Garcia. He rolled out the red carpet and gave me a world class experience. He was proactive and out my mind at ease when it came to utilizing my extended warranty for the first time. His mannerism and tenacity was just amazing. I would pass five dealership if I had to in order to have him as my service consultant. Each department I’ve had a pleasure to interact with I.e. cashier and Lexus boutique has been a positive experience for me. More
by akholas
Employees Worked With
Eric Garcia
May 06, 2024
Our in-person experience was good, but we received misleading information over the phone from the service department. misleading information over the phone from the service department. More
by judy
Employees Worked With
April 14, 2024
Benny is always professional and he’s very passionate about what he does. Thank you!!! about what he does. Thank you!!! More
by JuanitaJackson350
Employees Worked With
