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Lexus of North Miami - Service Center

North Miami, FL

4.5
771 Reviews

771 Reviews of Lexus of North Miami - Service Center

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March 01, 2025

Great customer service in the service department and the salesperson was awesome. Services are always top notch More

by sfreder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

We're delighted to hear you had a top-notch experience with our service department and sales team at Lexus of North Miami. Thank you for the wonderful feedback!

March 01, 2025

The salesperson that sold us the UX was excellent even referring us for much needed credit counseling. Our service person (Johnathan) was very friendly and helpful when dropping my car and getting a loa More

by sfreder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

We're delighted to hear that both our sales and service teams at Lexus of North Miami provided you with excellent support. Thank you for sharing your experience!

March 01, 2025

worked with them from out of state. connected with sales team to find us the exact vehicle we wanted and it was a great experience More

by LAHEYS00
Recommend Dealer
Yes
Employees Worked With
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

We're delighted to hear that our sales team at Lexus of North Miami was able to assist you in finding the perfect vehicle from out of state. Thank you for sharing your experience with us!

March 01, 2025

Lexus of North Miami is amazing! They always take really good care of my vehicle l. More

by vaf29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric from Service
Mar 03, 2025 -

Lexus of North Miami responded

Thanks so much for your review. We look forward to your next visit to Lexus of North Miami!

February 28, 2025

Excellent service very nice people they even helped me get an Uber and waited outside with me More

by smonc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lexus of North Miami responded

We are grateful for your review. Thank you from all of us at Lexus of North Miami!

February 28, 2025

I am very pleased with Lexus and Bobby is so attentive and caring. It’s a great car to drive!! More

by BKRYSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with Bobby at Lexus of North Miami!

February 28, 2025

convenient, the appointment time was respected, great service, in and out, very simple process, painless More

by rgonzalez19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jade Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lexus of North Miami responded

We're delighted to hear that your experience at Lexus of North Miami was convenient and seamless! Thank you for sharing this positive feedback, and we look forward to serving you again in the future.

February 28, 2025

They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami. More

by leoruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alfred Utset
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roman Santana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vladimir Keslin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Berroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Stillwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Almonte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Disappointed with the service over all. I’ve taken my car 4 months ago, they were no able to diagnose the problem that I have told them , instead they charged me almost $400 to just add Fre More

by Wandinho11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jhonatan
Mar 02, 2025 -

Lexus of North Miami responded

I'm sorry to hear about your experience and the frustration it has caused. We strive for accurate diagnostics and fair service, so it's disappointing to learn we fell short in this instance. Please reach out if you'd like us to look into this further or discuss any other concerns you may have. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

February 27, 2025

The dealership and Bobby Rahmani are top notch. They always keep me informed.I highly recommend this dealership. More

by hargrp99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Lexus of North Miami responded

Thank you for the high recommendation! We're pleased to hear that Bobby and our team at Lexus of North Miami have kept you well-informed throughout the process. Happy driving!