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Lexus of North Miami - Service Center

North Miami, FL

4.4
641 Reviews

641 Reviews of Lexus of North Miami - Service Center

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January 18, 2025

as usual a pleasant experience every time I take my car to Lexus of North Miami attention from the moment I arrive and resolving whatever the issue may be in a timely manner they really know what they are More

by mujerloba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

Rosa, thank you for sharing your experience with us! We're delighted to hear that the team at Lexus of North Miami consistently provides attentive and efficient service. We appreciate your trust in us and look forward to assisting you again in the future!

January 18, 2025

People are nice, place is nice, maybe need a TV to watch while waiting. The phone reception is bad so could have WiFi. The waiting time for the service was long as well. More

by pattyvalmorbida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jan 20, 2025 -

Lexus of North Miami responded

Patty, thanks for your feedback! We're glad you found our team and facility welcoming at Lexus of North Miami. We'll take note of your suggestions to improve the waiting experience in the future.

January 18, 2025

Excellent service. Eric took good care of me and kept the various repair and maintenance operations moving forward. More

by ALANBRICKTURIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 20, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're glad to hear that Eric provided excellent service and kept everything on track at Lexus of North Miami. We appreciate your feedback and look forward to assisting you again in the future!

January 17, 2025

Exelente servicio y buen trato a los clientes,con mucho profecionalismo quede muy satisfecha gracias More

by Missuniverso30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2025 -

Lexus of North Miami responded

Nos alegra saber que quedó satisfecha con el servicio y profesionalismo de nuestro equipo en Lexus of North Miami. Gracias por compartir su experiencia!

January 17, 2025

They put 39 tire pressure when needs to be 32-33 l got scared that tires can be blown They forgot window washer to put in the car More

by savelyfurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

Thank you for bringing this to our attention. We apologize for the oversight, as we strive to ensure all vehicles are serviced correctly. Please feel free to reach out so we can address these concerns directly and make things right. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 17, 2025

always excellent service! i didn’t have to wait long and service was done much faster than expected More

by spin2bfit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lexus of North Miami responded

Your feedback is much appreciated! Thank you for supporting Lexus of North Miami.

January 16, 2025

My service appointment was very seamless. I met with my associate and explained my issue, he looked up my coverage, explained everything and that was it. I waited about an hour or so and I w More

by anthenisia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrie Yansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Lexus of North Miami responded

We're delighted to hear that your service appointment was seamless at Lexus of North Miami! Our team strives to make every visit as efficient and informative as possible. Thank you for sharing your experience with us!

January 15, 2025

The service is always reasonably priced, and they offer free coffee and snacks. My car feels like new again. More

by grivera10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 16, 2025 -

Lexus of North Miami responded

We're delighted to hear that you enjoyed the service and amenities at Lexus of North Miami! It's great to know your car feels like new again. Thank you for choosing us, and we look forward to serving you in the future!

January 14, 2025

So thorough and so thoughtful . They make you feel important. Everyone takes their time and doesn’t rush. More

by demochaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Lexus of North Miami responded

Demochaz, we're delighted to hear that you felt valued and well taken care of at Lexus of North Miami. Thank you for sharing your experience with us!

January 14, 2025

I love the fact that it’s is clean and the people who work there is nice and the service is great More

by ecclestonlisa72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Lexus of North Miami responded

It was our pleasure to assist you. Thank you from all of us here at Lexus of North Miami!

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