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Lexus of North Miami - Service Center

North Miami, FL

4.5
765 Reviews

765 Reviews of Lexus of North Miami - Service Center

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March 03, 2025

I git the proposal and agree to the price when I came to pick up the car was a different number I have it all in text messages Absolutely wrong More

by ITAI33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

It's concerning to hear about the discrepancy in pricing you experienced. We strive for transparency and consistency, so this feedback is important to us. Please reach out directly so we can review your situation and work towards a resolution. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

March 02, 2025

Ease of transaction, explanation and faster reply on questions and beyond expectations. Convenience of location. More

by npmerc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Ronald
Mar 03, 2025 -

Lexus of North Miami responded

We're delighted to hear that your experience at Lexus of North Miami exceeded expectations with a smooth transaction and convenient location. Thank you for sharing this positive feedback!

March 02, 2025

It was quick and easy! Bobby was helpful and answered my questions. The total time was short. More

by ninamarieeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

We are grateful to have earned your business, Nina. Thanks for taking the time to leave us a review! - Bobby and the Lexus of North Miami Team

March 01, 2025

Good understandable for everybody service and comfortable waiting zones. Good complimentary coffee, making experience even better. More

by ANYAECHINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Mar 03, 2025 -

Lexus of North Miami responded

Anya, we're delighted to hear you enjoyed the service and amenities at Lexus of North Miami. Thanks for sharing your experience with us!

March 01, 2025

Great customer service in the service department and the salesperson was awesome. Services are always top notch More

by sfreder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

We're delighted to hear you had a top-notch experience with our service department and sales team at Lexus of North Miami. Thank you for the wonderful feedback!

March 01, 2025

The salesperson that sold us the UX was excellent even referring us for much needed credit counseling. Our service person (Johnathan) was very friendly and helpful when dropping my car and getting a loa More

by sfreder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

We're delighted to hear that both our sales and service teams at Lexus of North Miami provided you with excellent support. Thank you for sharing your experience!

March 01, 2025

worked with them from out of state. connected with sales team to find us the exact vehicle we wanted and it was a great experience More

by LAHEYS00
Recommend Dealer
Yes
Employees Worked With
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Lexus of North Miami responded

We're delighted to hear that our sales team at Lexus of North Miami was able to assist you in finding the perfect vehicle from out of state. Thank you for sharing your experience with us!

March 01, 2025

Lexus of North Miami is amazing! They always take really good care of my vehicle l. More

by vaf29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric from Service
Mar 03, 2025 -

Lexus of North Miami responded

Thanks so much for your review. We look forward to your next visit to Lexus of North Miami!

February 28, 2025

Excellent service very nice people they even helped me get an Uber and waited outside with me More

by smonc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lexus of North Miami responded

We are grateful for your review. Thank you from all of us at Lexus of North Miami!

February 28, 2025

I am very pleased with Lexus and Bobby is so attentive and caring. It’s a great car to drive!! More

by BKRYSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Lexus of North Miami responded

Thank you for sharing your positive experience with Bobby at Lexus of North Miami!

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