Lexus of North Miami - Service Center
North Miami, FL
1,015 Reviews of Lexus of North Miami - Service Center
The customer service is top tier! Every person I dealt with was pleasant. Especially Johnathan. Every person I dealt with was pleasant. Especially Johnathan. More
Lexus for service, and I was highly impressed with the professionalism and efficiency of their team. From the moment I arrived, the staff was courteous and attentive, ensuring a smooth check-in process. T professionalism and efficiency of their team. From the moment I arrived, the staff was courteous and attentive, ensuring a smooth check-in process. The service advisors were knowledgeable and took the time to explain the necessary maintenance and any additional recommendations without pressure. More
I was very disappointed in the service. I turned in my car 3/17 and never received a call when the car was ready. I had to reach out and I didn't get a response until April. The maintenance I turned in my car 3/17 and never received a call when the car was ready. I had to reach out and I didn't get a response until April. The maintenance sticker wasn't even updated when I picked it up More
in for 35000 mile service and had arranged for a loaner car, but Bobby Rahmani indicated the service would take 90 minutes so I opted to work in the lounge and the car was ready in an hour. He recommended car, but Bobby Rahmani indicated the service would take 90 minutes so I opted to work in the lounge and the car was ready in an hour. He recommended a couple of preventive items, let me know the cost, and I was out in another 20 minutes. This is my 5th car purchased/serviced at the dealership (from when it was "Countyline") and the service has always been terrific. Nevertheless, they've managed to improve over the years. More
Mr Babak Rahmani was superb in professionalism, unequivocal in courtesy and care! For sure he is a great asset to lexus company and a blessing for us a client! Thanks Mr Rahamani! unequivocal in courtesy and care! For sure he is a great asset to lexus company and a blessing for us a client! Thanks Mr Rahamani! More
You’re acting like starving sharks dishonest people I won’t never buy anything from Lexus ever again won’t never buy anything from Lexus ever again More
Service and repair and cashiers were great. Car was cleaned as well. Didn't wait long Car was cleaned as well. Didn't wait long More
I have nothing but rave reviews! I must admit, however, I had one unfortunate experience years ago! Since that time, “Semon and Luis,” whom both have been my advisors, are the best I must admit, however, I had one unfortunate experience years ago! Since that time, “Semon and Luis,” whom both have been my advisors, are the best! If they deemed the need for a “Courtesy Vehicle, they prepared te necessary paperwork for a smooth transition! From the beginning check-in, to the end of process, it has been nothing but courteous, kind and a pleasure once my vehicle was back in my hands! Thank you , Lexus North Miami, I am most appreciative! Make It A special Day! More