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Lexus of North Miami - Service Center

North Miami, FL

4.5
1,011 Reviews
Call Service Center (305) 372-1100

1,011 Reviews of Lexus of North Miami - Service Center

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April 25, 2025

Lexus of North Miami was great. Very professional and knowledgeable . Always looking out for the customer. More

by gianmar2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience! We're delighted to hear that our team at Lexus of North Miami provided professional and knowledgeable service. We appreciate your support and look forward to assisting you again in the future!

April 24, 2025

Service was good sermon has always been nice person Everytime I come in an his attitude is always same when he welcome in. I appreciate him as a service advisor. More

by Roundtreedebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know them.
Report | Print
Apr 25, 2025 -

Lexus of North Miami responded

We're delighted to hear that your experiences with our service advisor have been consistently positive at Lexus of North Miami. Thank you for sharing this feedback, and we look forward to welcoming you back!

April 24, 2025

Very satisfy for services received at Lexus North miamy few weeks ago. Thanks to Boby More

by gerardfortin
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Lexus of North Miami responded

Thank you for leaving Boby and Lexus of North Miami a five-star review!

April 24, 2025

Service went as scheduled and on time. Didn’t speak much to the advisor when dropping off the car. And didn’t speak to advisor when the car was done to over any recommended services or how More

by ajngoc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback with us. We're glad to hear the service was on schedule at Lexus of North Miami, but we apologize if communication fell short during your visit. We'll work on improving this aspect and hope to provide a more comprehensive experience next time!

April 24, 2025

My experience was as ok . The service counselor was patient and help me with all information I needed. More

by CHENRY00212000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Lexus of North Miami responded

We're pleased to hear that our service counselor at Lexus of North Miami provided you with the patience and information you needed. Thank you for sharing your experience!

April 21, 2025

Very prompt & amazing service ,things were done timely manner.Ed Rubenfeld was very helpful.Thanks More

by NARENDRAMEHTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Lexus of North Miami responded

Thank you for reviewing Ed and Lexus of North Miami! It was so kind of you to share your experience!

April 21, 2025

Great service, accomplished my issues, did not wait for car and the fix my problems with the service. More

by orlysar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service # 4
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Apr 22, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lexus of North Miami was able to address your concerns efficiently. We appreciate the feedback and look forward to serving you in the future!

April 21, 2025

My advisor Bobby was absolutely fantastic! He patiently and graciously answered all my questions and never showed any frustration, even when I asked him to check for additional services after More

by nerline.monestime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Lexus of North Miami responded

It's wonderful to hear that Bobby provided such fantastic service at Lexus of North Miami! We're glad he could assist you with patience and grace. We look forward to welcoming you back in the future!

April 20, 2025

Semon was super helpful and patient as I navigated the repair cost and provided info on my overall car health. More

by luisauraalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
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Apr 21, 2025 -

Lexus of North Miami responded

We're delighted to hear that Semon provided you with helpful and patient service at Lexus of North Miami. Thank you for sharing your experience!

April 20, 2025

I asked for a price quote to have my Lexus ES 350 painted and I am still waiting for a response. Very dissatisfied. I would like someone to call me to discuss what needs to be done Michael Flynn More

by MICHAELEFLYNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Lexus of North Miami responded

Michael, I apologize for the delay in getting back to you regarding your price quote. We strive to provide timely responses and it's disappointing that we fell short here. I will reach out so we can discuss this further and address any concerns you have. Thank you, Hannah Navarro - Collision Center Manager - 786-528-3794

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