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Lexus of North Miami - Service Center

North Miami, FL

4.5
778 Reviews

778 Reviews of Lexus of North Miami - Service Center

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January 26, 2025

As usual, Bobby in service Dept. did a great job on my recent visit to service Dept. More

by RICKW48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of North Miami responded

We can't thank you enough for the excellent review of Bobby at Lexus of North Miami, Rick!

January 26, 2025

The service was great. We were in and out as promised. We liked the waiting area. More

by mm
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jan 27, 2025 -

Lexus of North Miami responded

Thanks so much for taking the time to leave Lexus of North Miami a great review!

January 26, 2025

I got there before my appointment time and the staff took care of me right away. Them, I was sent to #8, where Jonathan was very kind and helpful. He kept me informed about the situation and my car was ready More

by mklemm47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan at #8
Jan 27, 2025 -

Lexus of North Miami responded

We're delighted to hear that Jonathan and the team at Lexus of North Miami provided such prompt and attentive service. Thank you for sharing your experience, we appreciate it!

January 25, 2025

came in with some kind of a rattle inside the car. service kept the car for 21 days, was told that the problem was rectified, IT WASN'T. Called ERIC GARCIA, after 20 minutes on hold, i gave up. I have More

by sh1836
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ERIC GARCIA ZERO STARS
Jan 28, 2025 -

Lexus of North Miami responded

It's disheartening to hear about your experience with the unresolved issue and communication challenges. We strive for excellence in service, so this feedback is concerning. Please reach out directly when you have a moment; we want to make things right for you. Thank you, Brittany Rivera - Customer Relations Manager - 786-528-3885

January 24, 2025

Lexus of North Miami has the best service. They are quick, attentive, and do a great job. What more could you afk for? More

by spike2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Semon #5
Jan 24, 2025 -

Lexus of North Miami responded

We're delighted to hear that you had such a positive experience with our team at Lexus of North Miami! Your feedback on our quick and attentive service is greatly appreciated. Thank you for choosing us!

January 24, 2025

Terrific service. Bobby Rahmani is very knowledgeable and professional. He makes the service appointment a pleasure and always ensures that the vehicle is in perfect c More

by cgross4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience with us! We're delighted to hear that Bobby provided such knowledgeable and professional service at Lexus of North Miami. We look forward to serving you again in the future!

January 24, 2025

I experienced friendly service at Lexus of North Miami. My service advisor was extremely attentive to my vehicle needs. I left very pleased! More

by dhenderson12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric (Service)
Jan 24, 2025 -

Lexus of North Miami responded

We're delighted to hear that you received attentive service at Lexus of North Miami! It's wonderful knowing our team met your vehicle needs and left you feeling pleased. Thank you for sharing this feedback with us!

January 24, 2025

Excellent prompt service. Very efficient and reliable. Specially Babak Rahmani. I really appreciate the great service More

by ygmiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Lexus of North Miami responded

Thank you for the kind words! We're delighted to hear Babak and our team at Lexus of North Miami provided excellent service. We appreciate your support!

January 24, 2025

very good cusome service,people so nice and very efficiency. location is very confortalbe. bberages are very good too. More

by Perizo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : eric
Jan 24, 2025 -

Lexus of North Miami responded

Perizo, we're delighted to hear you enjoyed the service and amenities at Lexus of North Miami! Thank you for sharing your experience with us.

January 24, 2025

The service at Lexus North Miami has been great. They are informative with inquiries and punctual with the service. The waiting area is accommodating and has a snack/beverage station nearby; very co More

by EULYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lexus of North Miami responded

Eulyne, we're delighted to hear that you enjoyed the service and amenities at Lexus of North Miami. Thank you for sharing your experience with us!

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