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Lexus of North Miami - Service Center

North Miami, FL

4.5
778 Reviews
Call Service Center (305) 372-1100

778 Reviews of Lexus of North Miami - Service Center

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January 28, 2025

Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service More

by Jose Herrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Velianet Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
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Jan 28, 2025 -

Lexus of North Miami responded

Jose, thank you for emphasizing the excellent service at Lexus of North Miami! We appreciate your feedback!

January 27, 2025

Bobby and Lexus of NMB are the best! Thank you for everything over the years! Rachel M. More

by MIARA.RACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus of North Miami responded

Rachel, thank you for sharing this praise for Bobby and Lexus of North Miami!

January 27, 2025

Had to wait 45 minutes to get my car. They forgot to wash it. Thanks More

by BYGPETE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Bean
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Lexus of North Miami responded

We appreciate your feedback and apologize for any inconvenience caused. Our team at Lexus of North Miami will use this as a learning opportunity and hopes to provide a 5-star experience next time!

January 27, 2025

Very professional service, fast attention i recommend to everyone car wash was not good but we fontvtsg More

by Myratonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simmon more
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Jan 28, 2025 -

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! We're glad to hear that the service was professional and attentive. We appreciate your feedback about the car wash and will work on improving it.

January 26, 2025

Johnathon Vellon was extremely helpful in explaining my service. The wait time was very quick. More

by alans0711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon Vellon - SERVICE DEPARTMENT
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Jan 27, 2025 -

Lexus of North Miami responded

We're grateful to have you as a Lexus of North Miami customer, Alans. Thanks for the review of Johnathon!

January 26, 2025

Lexus of North Miami has the best service. They are quick, attentive, and do a great job. What more could you afk for? More

by DMITRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 27, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback, Dmitry! We're delighted to hear that our team at Lexus of North Miami provided quick and attentive service. We appreciate your support and look forward to serving you again in the future!

January 26, 2025

Needed and purchased 4 tires. Service was good, cafe waiting area comfortable but 3 1/2 hrs was too long. More

by CNEWMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about your recent visit to Lexus of North Miami. We're glad to hear that the service and waiting area met your expectations, but we apologize for the wait time. Your comments are valuable in helping us improve our efficiency!

January 26, 2025

As always Lexus of North Miami staff is very helpful. They give a fast service. Thank you Eric Garcia! More

by garciamaryelizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
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Jan 27, 2025 -

Lexus of North Miami responded

We're delighted to hear that Eric and the team at Lexus of North Miami provided you with helpful and speedy service. Thanks for sharing your experience!

January 26, 2025

As usual, Bobby in service Dept. did a great job on my recent service visit. More

by RICKW48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Lexus of North Miami responded

Thank you, Rick, for stopping by to leave Lexus of North Miami a wonderful review of Bobby!

January 26, 2025

Outstanding customer service. This dealership is top notch. Lexus of North Miami provides me with legendary Lexus quality parts and superior master mechanics. Ron Campos, my servi More

by MiamiGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Campos
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Jan 27, 2025 -

Lexus of North Miami responded

We're delighted to hear that Ron and our team at Lexus of North Miami provided you with outstanding service! It's great knowing you trust us for your vehicle needs. Thank you for the wonderful feedback!

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