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Lexus of North Miami - Service Center
North Miami, FL
765 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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765 Reviews of Lexus of North Miami - Service Center
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March 08, 2025
Our experience with the service was absolutely great! Outstanding Dealer and service! We were very glad to choose them and not the New York location. In North Miami we are always treated warmly and with Outstanding Dealer and service! We were very glad to choose them and not the New York location. In North Miami we are always treated warmly and with respect. The work they perform is excellent and they always accommodate our request like a loaner car. This is the only location we come and whole heartedly recommend it to everyone for a purchase or service! More
by ANNIEAGI
Verified Customer
March 08, 2025
It was a very courteous service person. Mr. Rahmani always takes good care of me and my car. Mr. Rahmani always takes good care of me and my car. More
by juancampanella
Employees Worked With
March 07, 2025
Most lately I purchased 2 used cars there. Are the salesmen doing their job? Yes they are doing well, but not that well for the customer. So I bough 2 cars, each time got tricked. I still go t Are the salesmen doing their job? Yes they are doing well, but not that well for the customer. So I bough 2 cars, each time got tricked. I still go there for service of cars, but learning my lesson , I will not purchase a car there again or recommend to anyone More
by elusro
March 07, 2025
This is my 12th purchase from Lexus of North Miami, and that is the best indicator of my satisfaction. that is the best indicator of my satisfaction. More
by AFURTH1
March 07, 2025
Bobby is best service adviser he is so helpful and he do the best job all the time .Thank you Bobby the best job all the time .Thank you Bobby More
by h.goltapeh
March 07, 2025
The service department ran on time, I was seen at the scheduled time. The Eric gave an accurate estimate of how long the repair would take. The problem was correctly diagnosed and repaired. Nice job t scheduled time. The Eric gave an accurate estimate of how long the repair would take. The problem was correctly diagnosed and repaired. Nice job to all! More
by Bill
Employees Worked With
Eric Garcia
March 05, 2025
Andrew took such great care of us. He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank yo He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank you Andrew! More
by Zinach
March 04, 2025
I regret purchasing a vehicle from Lexus North Miami. My experience has been disappointing from the moment I bought my brand-new car to every service visit since. The sales rep who prepared my paperwork My experience has been disappointing from the moment I bought my brand-new car to every service visit since. The sales rep who prepared my paperwork was a crook and a liar, misleading me about the maintenance services that were supposedly included with my purchase. I later found out I had to pay $1,400 for the vehicle maintenance they initially claimed would be complimentary—on top of the $1,300 in dealership fees I had already paid. To make matters worse, the service department fails to meet even basic expectations. They don’t even wash the car after servicing, something most luxury dealerships offer as a courtesy. The lack of transparency, deceptive practices, and overall poor customer service have left me extremely dissatisfied. I deeply regret buying a car from this dealership and would not recommend Lexus North Miami to anyone. More
by Jordan
Employees Worked With
