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Lexus of North Miami
North Miami, FL
3,065 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 3,065 reviews
October 31, 2014
lexus of north miami Thank you very much ALEX SUAREZ You are best sales person and you are friendly you are helpful always you are smiling i m happy with my car Thank you very much ALEX SUAREZ You are best sales person and you are friendly you are helpful always you are smiling i m happy with my car More
by gkn.yln
Employees Worked With
October 25, 2014
The best and most stress free experience!!! This was the best and most stress free purchasing experience I've ever had. Carmen Aleman really made me feel comfortable and welcomed. She listened t This was the best and most stress free purchasing experience I've ever had. Carmen Aleman really made me feel comfortable and welcomed. She listened to my needs and made me feel at home. She was professional and accommodating. She helped my dream come true when she helped me find my IS250 F-sport. I never felt pushed or rushed into making a decision and thats what made this experience stress free for me. She went over and beyond her duties and for that and I thank her. I also want to thank Qudus Ijelu for assisting Carmen. Together they make an amazing team. "Q" was understanding and able to guide me through the final deal details. He was professional and friendly. I honestly have never had such a pleasant experience at a car dealer. Lexus of North Miami Beach is the place to go! I would definitely recommend friends and family to go to this dealer but more importantly I will recommend them to see Carmen Aleman and her team as she has made my purchase a stress free one. More
by Jess IS250 F-sport
Employees Worked With
October 24, 2014
Best of the best Mr. Joshua Rosa was extremely professional and accommodating. My circumstances were not ideal. I was a challenge, he was up for it and achieved succes Mr. Joshua Rosa was extremely professional and accommodating. My circumstances were not ideal. I was a challenge, he was up for it and achieved success. He didn't give up on my dream or try to convince me into another vehicle. Joshua made the process easy. His communication skills are outstanding. He utilized text messaging and email correspondence to understand what I wanted.His focus was fulfilling my dream of driving a Lexus. I asked him to be forward with me and he was. I was on time constraints and he was respectful of that. Joshua is personable and likable. Mr. Christian Gonzalez was also a great team player with finalizing the financial aspect of my purchase. I would not have gotten there without Joshua's efforts. I tip my hat to him. He is a valuable asset to North Miami Lexus. He truly has taken me to the next level in obtaining my luxury vehicle. Thank you Joshua. More
by NormaRosa
Employees Worked With
Yoni Edery, Christian Gonzalez, Joshua Rosa
October 24, 2014
Most Comfortable Experience Ever! Scott did a fantastic job finding the IS350 F Sport of my dreams. I've been to many dealerships that I feel they try to push something else on me and Scott did a fantastic job finding the IS350 F Sport of my dreams. I've been to many dealerships that I feel they try to push something else on me and just didn't feel right when going to those places. When I walked through the door, I was greeted by Scott and felt more at ease than I had ever felt, due to his personality. He had walked me through the dealership (WOW) then introduced me to his manager Barbara, who was also very helpful and friendly. I will highly recommend Scott with Lexus North Miami to all of my friends. More
by GTSTr33
Employees Worked With
Scott Argow
October 24, 2014
Fast and easy! Justin made all the difference in making our car buying experience a pleasure. He was patient and not pushy and let us proceed at our own pace. I wa Justin made all the difference in making our car buying experience a pleasure. He was patient and not pushy and let us proceed at our own pace. I wanted a color for my new RX350 that was tough to get but with a lot of perseverance Justin found it and I had my new car in 3 days! He is definitely someone I would refer to my family and friends! Thanks again, Justin! More
by roxana.starkman
Employees Worked With
Joel (helped with insurance transfer), Justin Adderly
October 22, 2014
Amazing service, great stablishment Car buying has always been a terrifying experience for me. Until I came across Lexus Of North Miami: the staff was absolutely incredible, not only the Car buying has always been a terrifying experience for me. Until I came across Lexus Of North Miami: the staff was absolutely incredible, not only they provided me an outstanding level of customer service, they also made me feel at easy with the car buying process. There was no pressure from sales associates, and they were willing to work the best deal as possible for me and make sure that I would get in the car that I always dreamed of. I'm beyond happy with them and the new car. No need to say that I will be recommending this dealership to everyone I know. Thanks again Lexus of North Miami! More
by oliveracresteds
Employees Worked With
Justin Adderly, Alex Vastardis
October 22, 2014
Great experience with Justin at Lexus I had a great experience working with Justin at Lexus of North Miami. I was referred to Justin by a colleague of mine and now I know why. He is a true I had a great experience working with Justin at Lexus of North Miami. I was referred to Justin by a colleague of mine and now I know why. He is a true professional that has the customer comes first attitude. Certainly someone that you could comfortably refer a friend or family member to. More
by Dhebert
Employees Worked With
Justin Adderly
October 20, 2014
David Kafta & North Miami Lexus made me a part of the family I went to North Miami Lexus to simply start the car search process and I drove away with a brand new car. David Kafka was the consumate professional a I went to North Miami Lexus to simply start the car search process and I drove away with a brand new car. David Kafka was the consumate professional and smoothy guided me to purchasing the right car for my driving profile and financial requirements. The process was non-evasive and I left there feeling like I am now part of the Lexus family as opposed to feeling like I was taken advantage of like I have in previous car purchasing experiences. Wonderful facility, great staffing, super training and wonderful amenities at the dealership. I was treated to coffee and lunch onsite and I am now free to use the Lexus health club. I was given a number of gift certificates for free spa pampering & treatments. A world-class experience from the moment I pulled on the property until I drove away in my new Lexus. I will probably be a Lexus owned for life because of this experience! Kudos to David Kafta and Frank Diaz the North Miami Lexus team. More
by mwallach3
Employees Worked With
Alex in training dept, Frank Diaz, David Kafka
October 20, 2014
Best sales associate ever!!! I went to Lexus North Miami and I was fascinated with the dealer. They treat you like a family. This guy is awesome. Henry always showed his best know I went to Lexus North Miami and I was fascinated with the dealer. They treat you like a family. This guy is awesome. Henry always showed his best knowledge and was very professional all the time. I will recommend him over all the sales guy there!!! He always was reserved and never pushed me up to make my decision. Also the finance guy was nice (Matt). More
by Alejandro Gonzalez
Employees Worked With
Henry James
October 19, 2014
Customer Service at it's Best!!! The overall experience that I had at this dealership was absolutely amazing, thanks to Scott Argow! I was a little reluctant about driving all the wa The overall experience that I had at this dealership was absolutely amazing, thanks to Scott Argow! I was a little reluctant about driving all the way from Orlando to Miami to be disappointed as I was with the other dealership(s) that were closer, but Scott and Claudia made sure that my trip was going to be well worth it. Scott was very professional, honest and most of all funny! He is a true character :-). He answered all the questions I had and made very obsevational suggestions that I higly took into consideration. He was all about customer service, meeting my needs and interests and making sure that I was leaving happy, satisfied and a proud owner of a 2013 Rx 350. I would recommend him to everyone I know that is looking to make a car purchase. Lexus of North Miami made an awesome move when they made Scott Argow apart of there Lexus family. He won me over and got my business from here on out! More
by Ms.Q
Employees Worked With
Scott Argow
