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Lexus of North Miami

North Miami, FL

4.6
3,065 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,065 reviews

November 13, 2014

Best dealer experience I have ever had. Justin was fantastic. Made me feel at home and like he was working to get me the best deal. I was EXTREMELY pleased. I look forward to continued busin More

by louis.rodriguez.102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Dec 27, 2014 -

Lexus of North Miami responded

Louis, I am glad to hear your experience here at Lexus of North Miami went well. If you ever need anything at all for your vehicle, please don’t hesitate to contact me. I will let Justin know about your review!! Thanks again for your business. Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 13, 2014

I needed to switch my car and Erik was the man to help me Erik Mansen did a great job on helping me get out of my old car, which was having clutch issues and into a new car. More

by DOCEAN07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Mansen
Dec 27, 2014 -

Lexus of North Miami responded

Hello, Happy to hear your experience with Erik went well! We appreciate your feedback and I will let him know about your review. Thanks again for you Business! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.ne

November 13, 2014

Who did it? "Henry James did it" Henry is the best salesman I've dealt with since I've been buying Lexus and I'm on my third SUV. He made it happen, I went in with my RX 350 2010 for More

by Imansaran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez, Henry James
Dec 27, 2014 -

Lexus of North Miami responded

Marie, Fantastic!! All of Henry's customers are always happy! I hope you are enjoying your RX 350, and if you need anything please don't hesitate to contact us. Thank you for your business and this review!! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 05, 2014

Leased new IS 250 My experience with Lexus of North Miami was great. The salesperson, Justin, was knowledgeable, friendly and very customer service oriented. Price wa More

by gfass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Adderly
Dec 27, 2014 -

Lexus of North Miami responded

Fantastic!! All of Justin's customers are always happy. If you ever need anything for your vehicle please don't hesitate to contact us. Thank you for your business and this review!!!!!! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 05, 2014

Amazing Experience!!! Diego's level of professionalism and his commitment to his clients is phenomenal! He made my transition into a new car flawlessly, he is truly an asse More

by ismael gorra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 07, 2014 -

Lexus of North Miami responded

Hello Ismael , Diego is one of our best and has been with us for a few years now. If you ever need anything at all for your vehicle , my name is Carlo Castillo and I’m the Business Development Director here at Lexus of North Miami. Purchasing from us is only the beginning of our relationship. Thanks again for your business and appreciate the review! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 05, 2014

Best experience at a Dealership I had a great experience at this dealership. My sales person, Enrique, was one of the best. He worked with me to get the car I wanted that was within More

by Jen345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enrique Garzaro, Frank Diaz
Nov 07, 2014 -

Lexus of North Miami responded

Hello Jen , I am glad to hear your experience here at Lexus of North Miami went well! If you ever need anything at all for your vehicle, please don’t hesitate to contact me. I will let Enrique and Frank know about your review. Thanks again for your business! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 05, 2014

It's worth the drive! After hearing that Lexus of North Miami was a unique dealership, I drove from the Tampa Bay area to look at the new RX350. I was so impressed with th More

by chris33704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 27, 2014 -

Lexus of North Miami responded

Chris, George is as good as it gets in Customer Service. Purchasing from Lexus of North Miami is only the beginning of relationship. If you ever need anything at all for you (vehicle) please contact me. Thank you for your business, I will let George know about your review. Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

November 05, 2014

Jeff Brooks made it happened and made me happy. Professional, patience, understandable, knowledgeable, friendly. JB wanted me to have a new car, more then I did indeed. That was nice. And it did hap More

by tatiana.samarina.754
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brooks
Dec 27, 2014 -

Lexus of North Miami responded

Tatiana, Thank you for being a Lexus of North Miami customer. Jeff has been with us for quite some time now and ranks one of the highest in customer satisfaction with Lexus. He is definitely not your typical salesmen! Feel free to reach out to me if you need anything at all for your vehicle. Thanks again for you business. Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

October 31, 2014

Purchase a new car I spent the day with Alberto Mesa car shopping. He had the patience of a saint. ALberto listened to me in detail and gave me exactly what I wanted in More

by Jacuzzi Suzi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez, Alberto Mesa
Oct 31, 2014 -

Lexus of North Miami responded

Hello , Thanks again for you business. Alberto and Chris make a great team!! Should you ever need any thing for your Lexus please don't hesitate to contact me. Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

October 31, 2014

A dealership like no other By far the best dealership I have encountered. I have dealt with many dealerships from NY and FL. None can compare to the service here. The moment I p More

by cottes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheyenne and Michelle, both from Collision Dept., Henry James
Oct 31, 2014 -

Lexus of North Miami responded

Hello Mr Cottes Appreciate the Review!! Should you ever need any thing for your vehicle, please don't hesitate to contact me. I will let Henry know about your review. Thanks again you for your business!! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

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