Lexus of North Miami

High Quality Buying Experience We worked with Henry James to buy a CPO 2012 Lexus CT200h for our daughter. From the initial phone call all the way through to post-sale follow-up, I We worked with Henry James to buy a CPO 2012 Lexus CT200h for our daughter. From the initial phone call all the way through to post-sale follow-up, I was thankful that we were working with a dealership and a salesman that both take pride in their work and clearly understand that customer satisfaction is critical to retail success. More

AMAZING!!!!! If I had to write a short story about my experience purchasing my car it would go like this: I woke up with the determination of purchasing a car, I c If I had to write a short story about my experience purchasing my car it would go like this: I woke up with the determination of purchasing a car, I called Wayne S but he was out of the office for the day. I called his personal cellular & told him I needed him, he was a little under the weather and per his doctor he should be resting. I told him I was en route to his office and without hesitation he met me at his office, I told him what I wanted, he listened and he guided me every step of the way and in purchasing my vehicle. Great experience... More

Best buying car experience! I highly recommend this dealership. They are very friendly and they pay attention to your needs. I went there for an used car, and I went out with it. I highly recommend this dealership. They are very friendly and they pay attention to your needs. I went there for an used car, and I went out with it. It wasn't my first pick but with Miguel Thodde we find the one for me. Miguel has been very careful and competent during all the process. I really had an memorable experience with him. He has been professional and friendly at the same time. Sure when I will be ready to change car, won't be hard to know where to go. Thank you. More

No-judgements. No-pressure. Great experience! I love this dealership. Miguel Thodde is a great, no-pressure salesman. I came in to test drive the ct200h and Miguel knew I wasn't ready for anothe I love this dealership. Miguel Thodde is a great, no-pressure salesman. I came in to test drive the ct200h and Miguel knew I wasn't ready for another month, so no pressure, didn't check my credit or talk too much pricing. He just said see you in about a month. After that I went to get my car washed (free at the dealer) and that was going to take about an hour. So I went back to Miguel and said while we're waiting can we just look at what you have used? Again no pressure at all, but I did leave there a few hours later with a fantastic deal on a 2013 CT200h with very low mileage. Everyone here is very nice and professional. I'm a full-time yoga teacher. So I was sweaty and I wasn't ever dressed nice or anything. They are all just super nice, regardless of appearance. They have a gym here to use, a spa, free massage chairs and free coffee while you wait. Love this place! More

Best leasing experience in a long time!!! Thank you Jorge Ramirez and Nabila Gomez for making the process easy, professional and pleasant. I just took delivery of my 2015 IS 250 F Sport Craft Thank you Jorge Ramirez and Nabila Gomez for making the process easy, professional and pleasant. I just took delivery of my 2015 IS 250 F Sport Crafted Line and have been extremely satisfied with the car as well as the leasing experience. Jorge was upfront, patient and very easy to deal with. Thank you guys!! you just got me three years of happiness. More

Greatt Matt and justin were great! Second car i buy from justin!!! I would do it again with my eyes closed! The best car and the best employees!! Matt and justin were great! Second car i buy from justin!!! I would do it again with my eyes closed! The best car and the best employees!! More

Memorable Experience at Lexus of North Miami. My wife and I are both driving Lexus for many years. North Miami Lexus is not just about the convenient location or the quality of the car but rather My wife and I are both driving Lexus for many years. North Miami Lexus is not just about the convenient location or the quality of the car but rather the quality of the super-competent personnel who works there. Justin Adderly, has been our sales associate for the past few years. I called Justin a day before, set up a time to meet on the following day, then everything went as smoothly as expected. Justin is the true epitome of Excellence in Customer Service and he genuinely understands and puts the needs of the customer first. He simply manages to confer the comfort that you are being taken care of. He is personable, empathetic and his advice is always sincere. There is never stress in the process of purchasing a vehicle. In fact the repeated experience of Excellence and Customer Care is reflected in every interaction with other members of personnel at North Miami Lexus. Thumbs Up for Justin and the entire Leadership Team at NM Lexus. Daniel Sharon | Sunny Isles Beach, FL. More

THIS IS HOW ALL CAR BUYING EXPERIENCES SHOULD BE!!! My experience working with Richard Todorow was exceptional. He was so kind and respectful and gave me the time I needed to make my decision. There w My experience working with Richard Todorow was exceptional. He was so kind and respectful and gave me the time I needed to make my decision. There was no price haggling and back and forth on pricing. The first offer I got, was the best offer even after going to several other dealers and trying to get a price match on other comparable cars. Everyone i worked with at Lexus of North Miami was kind and very professional. More

FIRST CLASS My husband and I were not expecting to be so satisfied with our visit. We visited many dealerships from Honda to Toyota, all were awful. We never exp My husband and I were not expecting to be so satisfied with our visit. We visited many dealerships from Honda to Toyota, all were awful. We never expected we would drive off in a Lexus! Bobby S worked diligently and made it painless and fun. We are VERY excited to be part of the Lexus family. Thank you all. More

I couldn't be happier !!! I just leased my first Lexus and I couldn't be more satisfied with the 5 star service I received , Matthew Silva was the sales person He was really pr I just leased my first Lexus and I couldn't be more satisfied with the 5 star service I received , Matthew Silva was the sales person He was really professional and responsive the process was quick and painless He made sure to answer all of my questions and I am sure he found me the better deal , and last but not least Frank Diaz was very courteous a swell. Thank you guys for making it happen!!! More