Back

Lexus of North Miami

North Miami, FL

4.6
3,068 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 3,068 reviews

May 18, 2015

service provided by the sales rep and finance manager My sales representative Destino and finance manager Q provided me with excellent service and made me feel comfortable. Process was hassle free and I d More

by jayagi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 08, 2015 -

Lexus of North Miami responded

Hello Thanks for you business. Q and Destino together make a great team!. Should you ever need anything for your vehicle, please don't hesitate to contact me. I will them know about your review. Thank you for your business!! Carlo Castillo Business Development Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

May 17, 2015

Lori and "Q" made it happen I received a letter in the mail about trading in my current (now previous) vehicle for a new Lexus. The idea seemed a bit far fetched as I didn't thin More

by alvarocaicedo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lori Murray
Jun 08, 2015 -

Lexus of North Miami responded

Hello , I am glad to hear your experience here at Lexus of North Miami went well! If you ever need anything at all for your vehicle, please don’t hesitate to contact me. I will let Lori know about your review! Thanks again for your business, Carlo Castillo Business Development Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

Jun 08, 2015 -

Lexus of North Miami responded

Hello , I am glad to hear your experience here at Lexus of North Miami went well! If you ever need anything at all for your vehicle, please don’t hesitate to contact me. I will let Lori know about your review! Thanks again for your business, Carlo Castillo Business Development Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

May 17, 2015

Great job There were a few issues as I was given a car that did not have a certain feature I requested. I reported the matter to my sales guy Destino and he and More

by Blu_blazers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 08, 2015 -

Lexus of North Miami responded

Fantastic!! All Destino customers are always happy. If you ever need anything for your vehicle please don't hesitate to contact us. Thank you for your business and this review!! Carlo Castillo Business Development Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

May 17, 2015

my first Lexus well buying a new car is never easy. after going to multiple dealers to trade my truck in i was disgusted as to how dealers treat us and what they do. More

by wevape420
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Yoni Edery
Jun 08, 2015 -

Lexus of North Miami responded

Hello , Thank you for the review! Matt and Diego make a great team!! Should you ever need any thing for your vehicle, please don't hesitate to contact me. Thanks again for you business, Carlo Castillo Business Development Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

May 16, 2015

Excellent experience buying a car A very good experience buying a Lexus at this dealership. I have bought 5 Lexus cars in the last 10 years and this is the best experience so far. My More

by lobokiona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt King
Jun 07, 2015 -

Lexus of North Miami responded

Hello, Matt always delivers a hassle free buying experience which is why he ranks so high in customer satisfaction with Lexus. I am very glad to hear about your experience, and if you ever need anything at all for your vehicle please contact me. Thank you again for your business! Carlo Castillo Business Development Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

May 16, 2015

Great Service This is my second Lexus and I have had the same service representative Frank Salerno that is always personable and knowledgeable. I always get my car More

by Toobular
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Mansen
Jun 07, 2015 -

Lexus of North Miami responded

Hello , I am glad to hear your experience here at Lexus of North Miami went well. If you ever need anything at all for your vehicle, please don’t hesitate to contact me. I will let Frank know about your review. Thanks again for your business! Carlo Castillo Business Development Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

May 16, 2015

Great Experience! The dealership is beautiful! It has everything in the members club! A cafe, salon and spa, gym, massage chairs, putting green, quite sitting area whic More

by Toobular
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Mansen
Jun 07, 2015 -

Lexus of North Miami responded

Hello, Thanks for the review!! We appreciate your business. I will let Erik know about your review. My name is Carlo Castillo and I am the Business Development Director here at Lexus of North Miami. Please contact me if you need anything at all for your vehicle. Thanks again!! Carlo Castillo Business Development Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

Jun 07, 2015 -

Lexus of North Miami responded

Hello, Thanks for the review!! We appreciate your business. I will let Erik know about your review. My name is Carlo Castillo and I am the Business Development Director here at Lexus of North Miami. Please contact me if you need anything at all for your vehicle. Thanks again!! Carlo Castillo Business Development Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

May 15, 2015

Great Sarah was such a great help, from purchasing my first Lexus. It was so easy and I've enjoyed it. She always made sure everything was going well, and i More

by shelby123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sera Bruno
May 20, 2015 -

Lexus of North Miami responded

Shelby, Sera always delivers a hassle free buying experience which is why she ranks so high in customer satisfaction with Lexus. I am very glad to hear about your experience and want you to know purchasing from us is only the beginning of our relationship. If you ever need anything at all for your vehicle, please contact me. Thank you again for your business! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

May 15, 2015

quick and easy In and out in an hour. No haggle easy expiernce. Go with the best which is justin. More

by rcf man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Justin Adderly
May 20, 2015 -

Lexus of North Miami responded

Hello, Happy to hear your experience with Justin went well! We appreciate your feedback and I will let him know about your review. Thanks again for you business! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

May 15, 2015

Amazing experience We had a great experience at lexus north miami dealer.Jorge Ramirez. was very helpful great attitude and did not hesitated to find the best way for u More

by Pomelo1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Ramirez
May 20, 2015 -

Lexus of North Miami responded

Hello, If anyone can deliver a great car buying experience, it would be Jorge. Very happy to hear about your experience purchasing your new vehicle. I will let him know about your review. Thank you for your business!! Carlo Castillo BDC Director Lexus of North Miami Cell - (786)262-5263 ccastillo@czag.net

...
247
...