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Lexus of North Miami

North Miami, FL

4.6
3,242 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,242 reviews

December 29, 2020

Worked, really fast, was really nice to questions and helped get everything prepared and ready quickly got the car fast and got the it in the right color. More

by Bogdanovaanna2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Lexus of North Miami responded

Congratulations on your new vehicle! We love hearing our customers are happy, and we appreciate you taking the time to share. Drive safely, and we hope to see you back at Lexus of North Miami!

December 29, 2020

Denis is a very professional salesman. I got the best Denis is a very professional salesman. I got the best deal on my new RX300 sport. I had a great experience there. Denis offers the best customer se More

by Andrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Lexus of North Miami responded

Andrey, thank you for the review! We are so glad Denis took such good care of you here at Lexus of North Miami, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your new Lexus RX300 Sport!

December 28, 2020

I would like to rate 5 Stars Jeff’s Brooks service. This is my third Lexus I he provided me with. Jeff can put me on his list of loyal and satisfied customers. Thank you, Jeff. Alex Lopouchanski RE Br More

by Alex Lopouchanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brooks
Dec 28, 2020 -

Lexus of North Miami responded

Alex - Thank you for taking the time to review us! We are thrilled to hear that Jeff went above and beyond to assist with your purchase and get you into your new vehicle. Drive safely, and we hope to see you again at Lexus of North Miami!

December 26, 2020

Best experience, hands-down!! Luis Portillo is the person to go to. Excellent and professional treatment! My mom is super happy with her first Lexus ES 350 F Sport and I will definitely go to Luis when it's More

by Veronica C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Lexus of North Miami responded

Veronica, thank you for the review! We are so glad Luis took such good care of you and your family here at Lexus of North Miami, and we will be sure to let him know that you appreciate his help. We hope that your Mom continues to enjoy her Lexus ES 350 F-Sport!

December 26, 2020

Maria is amazing. She’s professional, personable and knows how to match car buyers with cars. She works fast and efficient and anticipates your needs and questions. She made my first car lease experienc More

by Derrick P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius was fantastic at following up and scheduling my appointment with Maria., Maria Morrone
Dec 28, 2020 -

Lexus of North Miami responded

Derrick - Thank you for the kind review! Hearing that you had such a fantastic experience working with Maria made us smile. We appreciate your feedback and will be sure to pass on the kind words. Congratulations on your new vehicle, and we are wishing you many safe and happy miles down the road! - The Lexus of North Miami team

December 22, 2020

Jeff Brooks was awesome. Reliable and very experience sales person. Me and my wife were very happy. We got best deal possible . We will definitely recomend More

by magictouchrealty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brooks
Dec 23, 2020 -

Lexus of North Miami responded

Thank you for taking the time to leave us a review! We are so glad Jeff took good care of you and your wife here at Lexus of North Miami, and we will be sure to let him know that you appreciate his help. We hope to see you again sometime!

December 20, 2020

I normally went to Lexus dealership in Kendal for anything related to my car. When I was ready for a new Lexus I wanted to try something different. Came to Lexus of North Miami is a good decision an More

by MW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Lexus of North Miami responded

Welcome to the Lexus of North Miami family! We are thrilled to hear that Luis provided informative service so that you could be confident in your decision. Thank you so much for trusting us with this purchase. We hope you absolutely love your new Lexus!

December 20, 2020

Luis was very helpful without being pushy. He understood exactly what we were looking for and came through! We not only leased one car, but ended up getting two. I appreciate his professionalism. More

by mdcarpio68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Lexus of North Miami responded

Thank you for your business and your recommendation of Luis! We are grateful to have you as a customer and hope to work with you again down the road. Congratulations and safe travels in your new cars! - Lexus of North Miami Team

December 19, 2020

Luis was awesome got me in and out and I was completely happy with the experience I definitely recommend very pleased with my experience. Two Thumbs up More

by Tyrone.nelms87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis portillo
Dec 22, 2020 -

Lexus of North Miami responded

Thank you for the positive feedback about your recent visit with Luis. Happy holidays from all of us at Lexus of North Miami!

December 10, 2020

Maria is prompt,reliable,honest,and very accommodating.My experience with her is always pleasant and most importantly quick.Never dread the car buying process with her. More

by Elsa Serrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Dec 10, 2020 -

Lexus of North Miami responded

Your confidence in Maria makes our day, Elsa! She's certainly just as friendly and hardworking as you say, and we'll be sure to pass along your kind words to her. We're so lucky to have you in the Lexus of North Miami family!

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