Back

Lexus of North Miami

North Miami, FL

4.6
3,239 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 3,239 reviews

January 05, 2021

The transition from my 2018 to my 2021 car was easy & smooth. My salesperson Carlos Fernandez was accommodating-knowledgeable -friendly and very respectful. I would highly recommend him to anyone I know More

by gpearl01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Lexus of North Miami responded

Thank you for your stellar feedback about Carlos and Alex! We are delighted that they made the transition into your new car so smooth and seamless. We are grateful for your business and hope you are loving your new ride! - Lexus of North Miami Team

January 05, 2021

Professionalism is not found often and Carlos is most definitely that. He helped me out more than I could have asked for and even when I was about to leave he went beyond for me to figure out a way were More

by Michael d Sandrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of North Miami responded

Michael - There is nothing we love more than seeing kind words about our wonderful team! We are very glad to hear that Carlos provided helpful and knowledgeable service to make sure you drove home in the right vehicle for you. Thank you so much for choosing Lexus of North Miami! We look forward to our continued relationship.

January 04, 2021

I really appreciate the commitment that Carlos showed in try to get me into my new 2021 Lexus IS350. Carlos took it upon himself to help me get the best deal possible after I mentioned to him that I just go More

by landr045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Lexus of North Miami responded

Thank you for taking the time to share! We strive to deliver a seamless purchase experience, and it is fantastic to hear that Carlos left the right impression. Congratulations on your new 2021 Lexus IS 350, and safe travels! We hope to see you again at Lexus of North Miami!

January 02, 2021

Carlos was very professional and knowledgeable. He made everything hassle free and was honest. He is an asset to Lexus and have recommended him to all my friends and family! More

by Giovanniela_
Recommend Dealer
Yes
Employees Worked With
Carlos A Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of North Miami responded

We really appreciate your recommendation of Carlos! We are thrilled that he made your experience at Lexus of North Miami so positive. Thank you for choosing our team and sharing your feedback!

January 02, 2021

Easy transaction! Dealer really valued my time and was able to accommodate my requirements, was professional, and attentive to detail. Will definitely do business again! More

by MannyC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lina
Jan 05, 2021 -

Lexus of North Miami responded

Manny, we appreciate your stellar review. It is great to hear that you will be returning to Lexus of North Miami in the future and we look froward to welcoming you back. Thank you!

December 31, 2020

Great service from Luis, very pleased with my experience at Lexus of North Miami. Luis definitely did not disappoint. Already recommended a family member to ask for him. Another happy customer. More

by Courtney.R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Lexus of North Miami responded

Hi Courtney - What a wonderful review! It's great to hear that Luis ensured you drove home from Lexus of North Miami a satisfied customer. We appreciate you recommending our dealership to your family and thank you for your business.

December 29, 2020

Luis was very helpful and supportive throughout the process! He was very patient and made sure to show all options that best fitted my needs and preferences. More

by Vanessasimy
Recommend Dealer
Yes
Employees Worked With
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Lexus of North Miami responded

Vanessa, we are delighted to hear that Luis provided you with informative, attentive service and helped you find the perfect fit. Thank you for choosing Lexus of North Miami and taking the time to leave us a review. Safe travels!

December 29, 2020

Worked, really fast, was really nice to questions and helped get everything prepared and ready quickly got the car fast and got the it in the right color. More

by Bogdanovaanna2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Lexus of North Miami responded

Congratulations on your new vehicle! We love hearing our customers are happy, and we appreciate you taking the time to share. Drive safely, and we hope to see you back at Lexus of North Miami!

December 29, 2020

Denis is a very professional salesman. I got the best Denis is a very professional salesman. I got the best deal on my new RX300 sport. I had a great experience there. Denis offers the best customer se More

by Andrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Lexus of North Miami responded

Andrey, thank you for the review! We are so glad Denis took such good care of you here at Lexus of North Miami, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your new Lexus RX300 Sport!

December 28, 2020

I would like to rate 5 Stars Jeff’s Brooks service. This is my third Lexus I he provided me with. Jeff can put me on his list of loyal and satisfied customers. Thank you, Jeff. Alex Lopouchanski RE Br More

by Alex Lopouchanski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brooks
Dec 28, 2020 -

Lexus of North Miami responded

Alex - Thank you for taking the time to review us! We are thrilled to hear that Jeff went above and beyond to assist with your purchase and get you into your new vehicle. Drive safely, and we hope to see you again at Lexus of North Miami!

...
137
...